Chris has many years experience of operating at senior management positions, his workshops help to understand why customer satisfaction is not the same as customer value and learn a simple technique for really understanding what your customer’s value.
Change Management, Strategy Implementation and Lean Process
Peter will help participants gain insight, tools and techniques to review their organisation’s Strategic Planning approach, assess how they can apply Business Improvement techniques and take a different approach to organisational Change Management.
OTHER SPEAKERS YOU MAY LIKE
Sales Process & Management, Marketing Strategy
Together with the passion that Haydn has for the results philosophy, he has the unique experience of applying the strategies and systems to the front line of his own businesses and to many SME companies in the UK. Through this real world experience, Haydn understands what it is like being “out there”, making it happen in a fast moving, demanding business environment.
Corporate Culture & Values, Employee Engagement, Future Trends & Innovation, Futurist
Dr. Gustavo specialises in leadership development, corporate culture, organisational change, communications and tactical planning. Participants will develop action plans outlining what strategic and tactical steps are required to maximize Gen Y performance.
Mental Resilience, Self-Leadership & Personal Motivation
The value of John's session is to change the way the attendees respond to pressure and stress and to teach them techniques to maintain a positive mindset even when under severe pressure. They will take away tools which they can use the following day both at work and at home to improve their lives.
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