Chris has many years experience of operating at senior management positions, his workshops help to understand why customer satisfaction is not the same as customer value and learn a simple technique for really understanding what your customer’s value.
Change Management, Strategy Implementation and Lean Process
Peter will help participants gain insight, tools and techniques to review their organisation’s Strategic Planning approach, assess how they can apply Business Improvement techniques and take a different approach to organisational Change Management.
Simon is a seasoned professional with a passion for working within supply chains, embedding continuous improvement systems and delivering bottom line results.
OTHER SPEAKERS YOU MAY LIKE
Delegation, Negotiation & Influencing Skills, Leadership, Communication Skills
Malcolm believes that true leadership is about developing business environments that create wealth. He has always believed in the power of people above systems, and that true leadership is about developing business environments that create wealth.