Chris has many years experience of operating at senior management positions, his workshops help to understand why customer satisfaction is not the same as customer value and learn a simple technique for really understanding what your customer’s value.
Change Management, Strategy Implementation and Lean Process
Peter will help participants gain insight, tools and techniques to review their organisation’s Strategic Planning approach, assess how they can apply Business Improvement techniques and take a different approach to organisational Change Management.
OTHER SPEAKERS YOU MAY LIKE
Digital Marketing, Marketing Strategy
Co-founder and CEO of Sleeping Giant Media and Giant Campus, Luke Quilter has found his calling; namely search engine optimisation, pay per click advertising, social media and business start ups. With an excess of 15 years' worth of experience, he runs three businesses and regularly lectures, coaches and teaches in his expertise.
Employee Engagement, Future Trends & Innovation
Henry is an expert in the development and understanding of New Leaders (GenY/Millennials) and the evolution of leadership in the Shift Age. Her session will help participants to achieve the goal of raising levels of engagement by empowering them to direct their efforts more productively.
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