Chris has many years experience of operating at senior management positions, his workshops help to understand why customer satisfaction is not the same as customer value and learn a simple technique for really understanding what your customer’s value.
Change Management, Strategy Implementation and Lean Process
Peter will help participants gain insight, tools and techniques to review their organisation’s Strategic Planning approach, assess how they can apply Business Improvement techniques and take a different approach to organisational Change Management.
OTHER SPEAKERS YOU MAY LIKE
Communication Skills, Health & Wellbeing, Personal Relationships
Nikki is the UK’s Leading Expert in Charisma has created a blueprint to build a collaborative, high performing culture. Her powerful and controversial workshops will challenge traditional leadership thinking and transform attitudes about the real impact of charisma.
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