Andy will help you evaluate and improve your approach to creating, building and maximising the relationships your business has with your customers and help you establish a culture that support this… consistently.
Corporate Culture & Values, Change Management, Performance Management & Appraisals
David has over 35 years corporate experience of change management, including the turnaround of the Asda Retail Business. David’s style is to engage with his audience and to tell stories to bring his points alive. He is impactful, taking a simple and practical approach to complex issues.
Frank specialises in sales, technology, customer service and goal setting and how they work in tandem to get great results.
Branding, Marketing Strategy, Customer Service
Geoff Ramm is the creator and author of ‘Celebrity Service’, ‘OMG Marketing’ and ‘OMG Strikes Back’, a multi-award winning speaker who challenges audiences. In his interactive keynotes, you will not only discover out-of-this-world ideas, but will come up with them and be excited to implement them too.
Gordon has 15 years’ experience as a speaker and business coach helping entrepreneurs and businesses to transform themselves culturally, reputationally and financially through best practice customer experience leadership
OTHER SPEAKERS YOU MAY LIKE
Delegation, Negotiation & Influencing Skills, Leadership, Communication Skills
Malcolm believes that true leadership is about developing business environments that create wealth. He has always believed in the power of people above systems, and that true leadership is about developing business environments that create wealth.
Employee Engagement, Future Trends & Innovation
Henry is an expert in the development and understanding of New Leaders (GenY/Millennials) and the evolution of leadership in the Shift Age. Her session will help participants to achieve the goal of raising levels of engagement by empowering them to direct their efforts more productively.