Customer Service, Leadership
Andy is passionate about helping businesses create outstanding customer experiences and maximise their customer relationships. His ‘3D Thinking’ approach will help you evaluate and improve how your business does this and focus you as a leader in ensuring everyone in your business does the same… consistently.
Corporate Culture & Values, Change Management, Performance Management & Appraisals
David has over 35 years corporate experience of change management, including the turnaround of the Asda Retail Business. David’s style is to engage with his audience and to tell stories to bring his points alive. He is impactful, taking a simple and practical approach to complex issues.
Customer Service, Key Account Management
David is a thought provoking speaker who helps Senior Leaders and their teams improve the profitability and performance of key customers, brining to life the principles of increasing results by improving relationships with your most important customers.
Customer Service , Sales Training, Sales Strategy & Finding New Customers
Frank specialises in sales, technology, customer service and goal setting and how they work in tandem to get great results.
Branding, Marketing Strategy, Customer Service
Geoff Ramm is the creator and author of ‘Celebrity Service’, ‘OMG Marketing’ and ‘OMG Strikes Back’, a multi-award winning speaker who challenges audiences. In his interactive keynotes, you will not only discover out-of-this-world ideas, but will come up with them and be excited to implement them too.
OTHER SPEAKERS YOU MAY LIKE
Corporate Culture & Values, Employee Engagement, Future Trends & Innovation, Futurist
Dr. Gustavo specialises in leadership development, corporate culture, organisational change, communications and tactical planning. Participants will develop action plans outlining what strategic and tactical steps are required to maximize Gen Y performance.
Ian is a performance psychologist and author of the book Head Start: Build a Resilient Mindset So You Can Achieve Your Goals, published in September 2018 by Pearson. He is the founder of Recludo Consulting Limited which helps organisations and leaders achieve their goals by building their resilience and mental toughness.
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