Andy will help you evaluate and improve your approach to creating, building and maximising the relationships your business has with your customers and help you establish a culture that support this… consistently.
Corporate Culture & Values, Change Management, Performance Management & Appraisals
David has over 35 years corporate experience of change management, including the turnaround of the Asda Retail Business. David’s style is to engage with his audience and to tell stories to bring his points alive. He is impactful, taking a simple and practical approach to complex issues.
Customer Service , Sales Training, Sales Strategy & Finding New Customers
Frank specialises in sales, technology, customer service and goal setting and how they work in tandem to get great results.
Branding, Marketing Strategy, Customer Service
Geoff Ramm is the creator and author of ‘Celebrity Service’, ‘OMG Marketing’ and ‘OMG Strikes Back’, a multi-award winning speaker who challenges audiences. In his interactive keynotes, you will not only discover out-of-this-world ideas, but will come up with them and be excited to implement them too.
Gordon has 15 years’ experience as a speaker and business coach helping entrepreneurs and businesses to transform themselves culturally, reputationally and financially through best practice customer experience leadership
OTHER SPEAKERS YOU MAY LIKE
Conflict Resolution, Communication Skills, Personal Relationships
Janet will equip participants with tools and techniques to enable them to engage in more productive conversations which lead to progress, not arguments and respond quickly to a challenging discussion in a confident and respectful manner.
Marketing Strategy, Strategy Implementation, Sales Process & Management, Sales Strategy & Finding New Customers
Bryony is the author of “the book on marketing that makes sense of the rest”. Published in 2013, and in its best-sellers list ever since, Watertight Marketing brings together Bryony’s extensive experience and many perspectives on marketing.
Change Management, Corporate Culture & Values
Simon’s style is one of ‘pragmatic inspiration’, generating energy for personal and organisational change with the substance and genuine understanding to back it up and sustain it. Delivering dynamic and powerful programmes focusing on the role of collective psychology and cognitive neuroscience in delivering high performance, engaged cultures that drive results.
Health & Wellbeing, Innovation Culture, Stress Management
Equipped with his own personal experience and the latest scientific research and evidenced-based tools and practices, César has been delivering for over a decade comprehensive workshops to thousands of people and hundreds of organisations helping them to achieve higher levels of wellbeing in all aspects of their professional and personal lives.
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