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Andy Hanselman (NEW)

Customer Service

Andy will help you evaluate and improve your approach to creating, building and maximising the relationships your business has with your customers and help you establish a culture that support this… consistently.

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David Smith

Corporate Culture & Values, Change Management, Performance Management & Appraisals

David has over 35 years corporate experience of change management, including the turnaround of the Asda Retail Business. David’s style is to engage with his audience and to tell stories to bring his points alive. He is impactful, taking a simple and practical approach to complex issues.

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Frank Furness

Frank specialises in sales, technology, customer service and goal setting and how they work in tandem to get great results.

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Geoff Ramm

Branding, Marketing Strategy, Customer Service

Geoff Ramm is the creator and author of ‘Celebrity Service’, ‘OMG Marketing’ and ‘OMG Strikes Back’, a multi-award winning speaker who challenges audiences. In his interactive keynotes, you will not only discover out-of-this-world ideas, but will come up with them and be excited to implement them too.

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Gordon Stoddart

Gordon has 15 years’ experience as a speaker and business coach helping entrepreneurs and businesses to transform themselves culturally, reputationally and financially through best practice customer experience leadership

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OTHER SPEAKERS YOU MAY LIKE

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Malcolm Smith
  • Workshops
  • Retreats
  • Keynotes

Delegation, Negotiation & Influencing Skills, Leadership, Communication Skills

Malcolm believes that true leadership is about developing business environments that create wealth. He has always believed in the power of people above systems, and that true leadership is about developing business environments that create wealth.

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Henry Rose Lee
  • Workshops

Employee Engagement, Future Trends & Innovation

Henry is an expert in the development and understanding of New Leaders (GenY/Millennials) and the evolution of leadership in the Shift Age. Her session will help participants to achieve the goal of raising levels of engagement by empowering them to direct their efforts more productively.

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Jack Daly (US)
  • Workshops
  • Keynotes

Jack brings over 20 years of field proven experience from a starting base with the CPA firm Arthur Andersen to the CEO level of several national companies.

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Clare Smale
  • Workshops

Life Planning & Goal Setting

Clare is a highly respected coach, trainer and speaker, with over 20 years experience of supporting people to be at their best. Her workshop is an interactive approach to developing visionary thinking and how to apply this to achieving short, medium or long terms goals.

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