Accountability: The Key to Driving a High-Performance Culture
Overview:
Accountability is one of the biggest challenges business leaders face. A six-year study by Greg Bustin of more than 5,000 CEOs and key executives worldwide confirms that “lack of accountability” is the single greatest barrier to achieving consistently high levels of organizational performance. To help gain fresh insight into building, nurturing and sustaining a culture where accountability drives high performance, Greg interviewed senior leaders at some of the world’s most respected companies in manufacturing (Nucor and Herman Miller), technology (Sony), distribution (Southwest Airlines), retail (The Container Store) and professional services (Marriott and Ernst & Young).
He also interviewed 12 Vistage member CEOs in the United States, Canada and the UK. Greg discovered how these companies succeed in good times and bad, and he developed a new way to think about accountability. His insights form the basis of this workshop and his groundbreaking book on accountability. Dan Pink, bestselling author of Drive, says of Greg’s book, “If you’re looking for new ways to drive accountability and improve individual and organizational performance, read this book.”
Greg’s video interviews with leaders of these high-performing companies anchor a compelling workshop that explores The Seven Pillars of Accountability. Each workshop is tailored to address the areas of most impact to each group based on an online 10-minute accountability assessment each attendee completes in advance of the meeting.
Takeaways:
- A new way to think about and approach accountability
- Insights into their organization’s overall performance strengths and weaknesses
- A counter-intuitive approach for addressing accountability with an under-performer
Added May 2017.