Conflict to Collaboration
Conflict eats into time, morale and profits. It is the largest reducible cost for many organisations. Managers can spend up to 25% of their time dealing with unnecessary conflict (Dana). This is time lost to creative, productive work. Tolerating conflict just does not make good business sense. Shay McConnon draws on his highly acclaimed An Even Better Place to Work solution to show you how to replace conflict with openness, trust and collaboration.
- Understand why we are different from and often difficult for each other.
- Learn the four steps to diffusing explosive situations.
- Deal with power plays.
- Learn to disagree agreeably.
- Create lasting win-win.
This is a highly practical workshop, which is behaviour focused. Some brief presentations, but the workshop is experiential and participants will leave with a tool bag of practical and proven techniques for resolving differences.
This workshop is suitable for a half day retreat and a full day retreat which covers all the topics above and the extra time allows for deep discussion on key points where required.