Engaged staff perform better, are 20% more productive, innovate more and deliver better customer service. Yet across the developed world business has an employee engagement problem – only 20% of the working population are actively engaged, with the same percentage being actively disengaged. And the remainder? They can be summed up in a single word: ‘Whatever’.
This is one of the three sessions that highlight an element of Talent Management and collectively focus on how to better hire, develop, lead and get the most out of our most important asset – our people. All the sessions are built using extensive research across business and academia and backed up with practical application across multiple businesses.
Each session consists of a series of presentations to impart knowledge, interspersed by interactive exercises (as groups or individuals) to get attendees to think more deeply about the subject and embed the learning. At the end of each session, attendees will be given an accompanying ‘white paper’ (which will provide a summary of the session, explore the subject in greater detail and give all of the references used) and a series of exercises to try.
This session will remove the ambiguity of ‘employee engagement’ and turn it into your competitive advantage by considering:
- What engagement actually is.
- The business case for engagement and the bottom-line impact an engaged workforce brings.
- ‘Carrot or stick?’ What comes first engagement or performance?
- 8 tangible areas that are proven to increase the engagement of the workforce.