Getting the Right People – Competency Based Interviewing
Attracting the right talent is key to an organisation achieving its business objectives. Many managers demonstrate a marked interview phobia. Although often ultimately responsible for recruitment decisions, many do not feel comfortable interviewing prospective employees. They neither enjoy the experience nor do they feel properly equipped to elicit the right information. Getting the interview wrong and employing an unsuitable person is extremely costly. The Chartered Institute of Personnel and Development estimates the cost can be at least twice the annual salary for the job.
- Introduction to principles of competency based interviewing
- Understanding competencies
- Identifying behaviours
- Developing appropriate lines of questioning
- Examining where do Interviews go wrong?
- 12 recommendations for successful interviewing
- Recruitment case study
- Reviewing the CV, job specification and candidate profile
- Interviewing role plays
To assess how good your interview technique is ask yourself the following:
- Do I know what to look for in a candidate?
- Do I know what questions to ask to elicit the right information?
- Do I obtain the relevant information?
- Do I know how to deal with the overly talkative or monosyllabic candidate?
- Do I talk too much?
- Do I make premature decisions?
Participants will gain an understanding of the behavioural competencies of success and be able to prepare for and structure a more effective interview. The session will give participants both the confidence and technique to obtain better information on which to base their hiring decisions.