Lifting the Performance Curve
By the end of the session, participants will:
- Have specific strategies to lift the performance curve.
- Learn three powerful feedback methods that work together to help manage both difficult conversations and move strong performers forward.
- Understand how words, tone and body language blend together to communicated potently and equip you to create great rapport.
Inspiring Success – Performance Management
- The Performance Management Cycle
- The Numbers Exercise
- Why Goal Setting Works
- Simplicity on The Far Side of Complexity
- The 3 Feedback Models
Communicating and Connecting
- The Power of Positive Language
- Positive Reframe
- Changing your Language for Greater Energy & Engagement
- Tone Tempo and Deliberate Emphasis
- The 7 Components of Body Language
- Rapport Building Strategies
New Q3 – 2017-2018