Negotiation
Participants will learn about:
- Understanding negotiating as a structured process
- Situations that you may not have realised were ‘negotiations’
- What to plan
- The real meaning of “win/win”
- How to feel stronger and more confident during negotiations
- What to say, and not say, in the first five minutes
- How to pitch your opening offer
- What to do when they make an opening offer
- How to read their body language
- How to trade effectively
- Coping assertively with difficult clients or suppliers
- How to cope with tactics like The Vice, The Nibble and The Salami
Participants will gain:
- The ability to get better deals in and outside your work
- Confidence in the negotiating process
- Many practical ideas on how to be a better negotiator
- Better relationships with clients, suppliers and colleagues