Workplace Bullying and Harassment
The effects of workplace bullying can range from absenteeism and low performance to illness or suicide. Managers and CEOs often do not know how to address the problem and invariably turn to Human Resources who need to be sufficiently skilled to deal with it.
Workplace bullying can occur in a number of ways. Whether it’s physical or verbal abuse, malicious or insulting behaviour, humiliation, intimidation or misuse of power – bullying can seriously undermine employees’ morale and cause lasting damage to your company.
This workshop provides essential guidance to the widespread problem of workplace bullying together with the most effective measures to counter it.
The scale of the problem: costs to the organisation.
- Analysing the psychological roots of workplace bullying.
- What constitutes intimidating behaviour and dignity at work?
- Understanding why some people bully others.
Workplace bullying: signs, symptoms and consequences.
- Hostility, verbal abuse, abuse of power, deceit and sabotage.
- Markers of acceptable and unacceptable behaviour.
- How bullying can lead to post-traumatic stress disorder.
Essential steps to deal with workplace bullying.
- Adhere to laid-down and published complaints procedure.
- Taking early action in order to avoid formal disciplinary proceedings.
- Employing mediation to try to resolve the issue between the parties.
- Appreciate how bullying behaviour damages the organisation.
- Identify incidents of intimidation: perpetrators/victims.
- Allocate responsibilities for monitoring and combating intimidation.
- Appreciate the role of the mediator and how they can be used preventatively.
- Demonstrate best practice and develop an effective anti-bullying strategy.
- Implement quick and easy steps to implement strategy and procedure.
This motivational programme can be delivered as a half-day workshop, retreat or keynote.