Chris Burton | Vistage UK
Speaker Bio

Chris Burton

“It’s the challenge of unlocking the real potential for a business to grow profitably that lights my fire”.

Chris thrives on helping ambitious business owners to build-in the capability to attract, create and retain the most valuable customers who strongly recommend to others. He calls these customers Ambassadors. These ambassador customers typically create 8 times their own lifetime value through recommendation, unlocking the real potential in a business to grow and keep growing profitably.

Chris has grown businesses ranging from international corporates and family run businesses to a wide variety of start-up’s and small business, operating in a diverse range of markets from retail and consumer packaged goods to travel, commercial markets, construction and professional services. He has an extensive track record, spanning 25 years of driving commercial performance through directing, developing and implementing business, brand and marketing strategy and plans whilst engaging and inspiring people to deliver.

Chris has taken all the learning and developed a finely-tuned and proven framework, an approach to creating Ambassador Customers that enable any business to access its true potential, from start-up to international corporate.

Chris has been privileged to grow brands like; Andrex, Mr Muscle, Glade, Pledge, Toilet Duck, Upper Crust, Early Learning Centre and he has also created an international retail brand – Panopolis – a high end bakery cafe trading successfully in 12 countries.

In 2016, Chris worked with a group of entrepreneurs to prepare Hofmeister, the iconic lager brand, to be re-introduced into the UK market and win Best Lager in the World 2017-18.

Chris joined the Vistage Speaker Bureau in May 2018 from the Academy for Chief Executives.

My programmes
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Customers as your Business Ambassadors

Chris' workshop explores the principles and steps to take, to set up any business to consistently attract and retain hugely valuable customers. Ambassador Customers – committed customers that take loyalty to a whole new level.

Read more

How to make your Customers the Best Ambassadors for your Business to Access its Real Profit Potential

Overview:

This workshop explores the principles and steps to take, to set up any business to consistently attract and retain hugely valuable customers. Ambassador Customers – committed customers that take loyalty to a whole new level. These ambassador customers typically create 8 times their own lifetime value through recommendation, unlocking the real potential in a business to grow and keep growing profitably.

Chris shares his finely-tuned and proven framework - a 5-step approach to creating and retaining Ambassador Customers. Each step, the success principles and templates to use to apply the process, are all explained and brought alive with compelling examples. Time is spent during the workshop defining and discussing action plans to take away and apply immediately. There’s time spent on clarifying where to focus and prioritise resources to deliver profitable growth in the short-medium-longer terms.

Uncertainty in the political and economic landscape is the new ‘norm’ and it’s all out of our control. This proven 5-step approach is another way for CEO’s and Marketing Directors to take so much more control of delivering sustainable, profitable business growth that builds real momentum.

Objectives:

  • To provide practical insight into the proven process of attracting and retaining highly valuable customers
  • To provide an introduction to the templates, tools and principles to use and apply
  • To provide an opportunity to work on the process during the workshop
  • To define an action plan

Keypoints covered:

  • Identifying and understanding the most valuable customer types
  • Becoming more valuable to these customers
  • Measuring and managing the business to create more Ambassador Customers
  • Success principles to apply throughout the business
  • Explanation of each step in the process
  • Tools/templates to use along with implementation techniques
  • Implementation challenges and how to tackle them

A workbook is provided to reference and capture key points and define an action plan.

Customers as your Business Ambassadors

Chris' workshop explores the principles and steps to take, to set up any business to consistently attract and retain hugely valuable customers. Ambassador Customers – committed customers that take loyalty to a whole new level.

Read more

How to make your Customers the Best Ambassadors for your Business to Access its Real Profit Potential

Overview:

This workshop explores the principles and steps to take, to set up any business to consistently attract and retain hugely valuable customers. Ambassador Customers – committed customers that take loyalty to a whole new level. These ambassador customers typically create 8 times their own lifetime value through recommendation, unlocking the real potential in a business to grow and keep growing profitably.

Chris shares his finely-tuned and proven framework - a 5-step approach to creating and retaining Ambassador Customers. Each step, the success principles and templates to use to apply the process, are all explained and brought alive with compelling examples. Time is spent during the workshop defining and discussing action plans to take away and apply immediately. There’s time spent on clarifying where to focus and prioritise resources to deliver profitable growth in the short-medium-longer terms.

Uncertainty in the political and economic landscape is the new ‘norm’ and it’s all out of our control. This proven 5-step approach is another way for CEO’s and Marketing Directors to take so much more control of delivering sustainable, profitable business growth that builds real momentum.

Objectives:

  • To provide practical insight into the proven process of attracting and retaining highly valuable customers
  • To provide an introduction to the templates, tools and principles to use and apply
  • To provide an opportunity to work on the process during the workshop
  • To define an action plan

Keypoints covered:

  • Identifying and understanding the most valuable customer types
  • Becoming more valuable to these customers
  • Measuring and managing the business to create more Ambassador Customers
  • Success principles to apply throughout the business
  • Explanation of each step in the process
  • Tools/templates to use along with implementation techniques
  • Implementation challenges and how to tackle them

A workbook is provided to reference and capture key points and define an action plan.

This speaker currently has no keynotes. Please check back soon.

This speaker currently has no retreats. Please check back soon.

My areas of expertise

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