Masterclass: Culture Trumps Strategy
CEOs are constantly battling commercial pressures and looking for innovative strategies to get ahead……………..yet it is culture which produces the real differentiator. The culture of the organisation produces the innovation and customer service mentality which is so hard for competitors to replicate and copy.
The famous guru Peter Drucker said “culture eats strategy for breakfast”, and he was bang right. David Smith's Masterclass explores the effect of great culture on the performance of a variety of commercially successful businesses – drawing conclusions for delegates to use in their own context.
David is a storyteller – and expounds interesting case studies from the UK and the international arena. The masterclass is discursive, and delegates will have opportunity to debate their own context, and what works in their situation. David has avoided the ‘usual suspects’ of talking about the culture at Microsoft or Google – since most businesses find learning from closer examples to their own context. David discusses what really works in building a successful high performance culture by showing how a variety of CEOs have used different techniques. He also relates this back to his own business experience in the turnaround of the culture at Asda. The masterclass will remind those business leaders who need it …………………… of the enduring importance of working on your culture for competitive advantage.
Delegates will leave with ideas and tools to experiment with in their own organisation. This session aims to provide the stimulus and motivation to try something different, or indeed to ‘sharpen the saw’.
The session is accompanied by David’s latest book of the same title ‘Culture trumps Strategy’ which is packed full of CEO interviews and case study material.
Added January 2017.
Masterclass: Getting Great Execution Through People
Business leaders tend to be reasonably adept at formulating strategy around a business idea or business model, which can be used to then build a successful business. The challenge concerns then making things happen through your people both willingly and well. Getting great execution of your business model through your people is easier said than done.
As businesses grow, the number of employees increases, and so does the level of complexity in making things happen. Leaders are frequently frustrated that their people don’t do things the way they would wish them to happen. This Masterclass takes real business learning from David’s own personal experience, applying it to this very real problem, and provides simple practical tools and techniques which will help any business leader to achieve better execution of their business plans and strategies.
David’s approach is to tell stories. He never uses powerpoint, and will engage the audience in discussion of his content and learning principles. The approach is learning by debate and discussion, with a practitioner who has been through these problems and grappled with what really works in business. He is willing to share what he has learnt in an engaging and inspiring way.
- To demonstrate that execution is a real challenge to business success – no matter how good your strategies.
- To show that choosing an appropriate style of managing and leading people is essential.
- To lead discussion and debate around the topic of successful business execution of plans.
- To provide leaders with takeaways to improve their own business execution of plans through their people.
The 7 Principles of Building a High Performance Culture
Re-engaging a disillusioned or demotivated workforce is a key issue for many businesses, as a consequence of cost cutting or downsizing in recessionary times. Many CEOs and executives are wrestling with the 'how to' of reigniting the efforts of their workforce. David Smith's masterclass on the 7 principles of building a high performance culture, gives a fascinating insight for participants, into the case study of the Asda business turnaround from near bankruptcy to world class success. There is much learning for all businesses, with inspirational stories to back up the principles. Size of business comparators is irrelevant, since this is a story about the practicalities of managing people well, whether you manage 10 or 10,000 people. Participants will leave with practical tools and takeaways concerning engaging their people and transforming business performance.
David's approach is to tell stories. He does not use PowerPoint, and will have the audience actively participate in his content. The approach is learning by debate and discussion, with a practitioner who has been there, done it, has the battle scars, and is willing to share what he has learned in a very engaging way. The workshop will include:
- Confirming the link between culture and performance.
- Proving an agenda of 7 simple, actionable leadership steps to building a culture of high performance.
- Providing a memorable storytelling approach which members will remember for a long time.
At the end of the workshop, participants will have action plans to meet the needs of their own business context. David asks individuals to form their plan as he is speaking. He recognises that executives generally respond badly to a one size fits all solution, and asks them to utilise ideas and tools which strike them as right for their own business context.
Masterclass on Performance Management
Most CEOs openly admit that performance management is a difficult area for them, and that their business is suffering from not facing into under performing individuals. It seems to be a very British business characteristic to ‘work around’ problem people. Further to this, many CEOs are struggling with finding ways to nurture and develop their talent to stretch individuals to higher performance, and plan their career progress.
David Smith’s workshop on performance management gives practical insights into how he has dealt with these issues in a real fast moving business context – discussing with participants what he has found to be most useful and effective. If you are looking to develop a world class approach to performance management – then this workshop will give you practical tools and techniques to use in your own business.
David tells stories. He never uses PowerPoint. He relates back to real life experience. His still is to engage with and debate with his audience. David is a practitioner and not a theorist. He knows the theory well and can relate to it where necessary, but what participants most want – is a view on what really will work for them in their business. This is what David provides.
- To provide a practical framework for performance management.
- To encourage participants to bring along their own ‘thorny issues’ for discussion and resolution.
- For participants to go away from the workshop with the confidence to face into performance management in a way they have not done before.