Employee Engagement and Productivity: Proven Techniques to Radically Improve your Bottom-line
Don Rheem delivers unique insights on building permanent high performance cultures of continuous improvement. The best-designed systems and processes only deliver peak efficiency if the people using them are functioning at their optimal capacity. We all know that you can't manage what you can't measure - yet few organisations are aware of the empirically validated key indicators that govern human engagement - let alone how to measure them! Senior leaders are challenged to create an environment in which staff is willing to volunteer their discretionary effort - that willingness to go the extra mile that employers can't force staff to travel.
Don reveals a rapid-response approach organisations can use to quickly get quantitative report cards on these specific causal performance indicators for each team, supervisor and department. Empirically proven high performance markers pinpoint specific, immediately actionable strengthening opportunities for every manager at every level of the hierarchy.
Gallup estimate up to 25% of human resource costs are wasted and that the most powerful motivators have little to do with salary. Participants will learn how to identify where the productivity bottlenecks reside, what specific actions are needed, and how to measure the effectiveness of those remedial measures.