Frank Furness | Vistage UK
Speaker Bio

Frank Furness

Frank CSP is a London based motivator, trainer, consultant and professional speaker.

He is a specialist in sales, technology, customer service and goal setting and how they work in tandem to produce great results for organisations.

Frank has 17 years financial services experience as a manager, consultant and broker and has qualified many times for MDRT ‘Top of Table’. He has addressed financial services and insurance companies globally.

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He has been a guest on many radio and TV talkback shows and is the past President of the Professional Speakers Association of Europe.

His grasp of the global business market has put him in high demand and he has clients from Sydney to Hong Kong, Dubai to Malaysia.

He is a regular speaker at Entrepreneurs University and his clients include the British Olympic Team, The Professional Cricketers Association, Sporting Champions and Sport England. In 2007 he was awarded ‘Top Speaker’ for Vistage Europe.

In 2002 his interview on Bloomberg TV about motivation for footballers in the world cup was shown five times in 86 countries.

Frank is one of 500 speakers worldwide who has qualified as a Certified Professional Speaker. In August 2001 he was the only non-American listed in the USA Meetings & Conventions magazine as being one of the ten most sought after speakers on the professional speaking circuit.

Apart from speaking, Frank has an internet marketing business with 60 websites all producing income. He has been an avid supporter of video marketing for many years and his YouTube channel has 190 videos and over 1,000 subscribers with over a million views.

Frank uses YouTube to build his subscriber list, drive traffic and bookings to his website, sell products and as a YouTube partner receives a check each month from Google.

Frank’s books “Walking with Tigers – Success Secrets of the World’s Top Business Leaders” and “How to Find New Business and Clients” are international best sellers.

Frank is also involved in other businesses. He is a shareholder and director of an insurance company and runs a recruitment business that specializes in international financial services.

Awards
2007 – Speaker of the Year, Vistage UK
2011 – Inducted to the ‘Speaker Hall of Fame’
2013 – Overseas Speaker of the Year, TEC Australia

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My programmes
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Sales Intelligence

In this workshop Frank shares advanced strategies that will give your company the tools for the modern salesperson to prospect and connect more effectively, sell more and retain key clients.

Read more

Sales Intelligence – Strategies for the Modern Company and Salesperson

Overview:

Selling has changed massively in the past 15 years with the advent and influence of the internet and social media.

The biggest challenge facing most companies is still how to find new business and clients. Traditional cold calling now has little or no impact and with the introduction of GDPR to Europe, companies and salespeople are limited in how and where to prospect.

Traditional methods of marketing such as referrals, events, advertising and all the tried and tested methods still work for most companies.

Modern companies and salespeople are now adding to that by using sales intelligence and the latest tools and strategies to find, research and connect with potential clients.

In this workshop Frank shares advanced strategies that will give your company the tools for the modern salesperson to prospect and connect more effectively, sell more and retain key clients.

Outline:

Sales Insights Overview

  • Changes in the way clients buy
  • Understanding Boolean queries
  • How and why to use advanced Google search strategies
  • How to find endless targeted prospects for your business
  • Where to find the advanced search engines for LinkedIn, Facebook, News & Blogs

Finding the Clients

  • Identifying ideal prospects
  • Identifying sales opportunities
  • Finding contact information of potential clients
  • Finding emails for clients
  • Locating decision makers
  • Valuable resources that will build smarter customer lists

Connecting, Attracting and Building your Authority

  • The power of influencers and where to find them
  • LinkedIn - the modern way to connect with potential clients
  • Your personal profile – essential elements to attract and connect with clients
  • Your business profile – 5 essentials to connect with clients
  • LinkedIn for Search Engine Optimisation
  • How to use groups to share information with millions of potential clients

The Sales Call

  • Pre-call preparation – discovering relevant information about your potential client
  • The sales call – where to source information that will build rapport and show you care
  • Referrals – modern strategies that will ensure referrals on every call
  • The follow up – Build relationships by staying in touch in ways that are relevant to the client

Reputation Management

  • What you should be doing to protect your reputation
  • Intelligent resources to find what clients are saying about your company
  • Stupid mistakes that have cost companies and executives dearly

Online Presence

  • Free intelligence tools to analyse your website
  • Simple tools to see why your competitors are ahead of you in Google searches

Social Media

  • How and where to connect with clients
  • Sales & Marketing intelligence – where to find low cost, effective resources and how to use them
  • Video intelligence – how, why and where to use video
  • Low cost & free resources that will create awesome videos

You can’t sell a Porsche

This workshop shares strategies and real life case studies of the successful companies that have adopted the new sales world and what your company could do to optimize your sales opportunities.

Read more

You can’t sell a Porsche

Overview:

We have seen huge changes in the sales process over the years. It started with relationship selling, then moved on to solution selling. Following this was process selling….but the internet changed all that.

Now the buyer is in control, they rarely have time for relationships, already know our product, services and costs, so don’t need us to give them a solution. They also shy away from process step by step selling as they already know what they need, when they need it and where they can find it.

If we are still using sales methods of 15 years ago, we will be missing many opportunities.

Outline:

Organisations now have three sales forces:

  • The traditional sales force – they need to be versed in new sales techniques, understanding the psychology of buying (rather than selling) and moving from left brain to right brain sales strategies. They also need to be well versed with the latest opportunities of finding clients, including LinkedIn, Advanced Google searches and Twilert.
  • The unrecognised sales force – this is everyone in your organisation who believes that they are not in sales, yet interact with clients daily. By developing a customer rather than operational focus and giving them the correct skills, you will have more ‘sticky’ customers that will stay with your organization because of the superior service.
  • The unseen sales force – these are the potential clients that you don’t even know are looking for what you can offer. If you are not on the first page of Google (for a search term, not your company name), don’t feature prominently on LinkedIn and are not having conversations on the social media channels where your clients ‘hang out’, you will be missing massive opportunities. Smart companies are now using advanced online strategies like ‘remarketing’ and ‘embedded pixels’ with potential clients that have visited their website.

This workshop shares strategies and real life case studies of the successful companies that have adopted the new sales world and what your company could do to optimize your sales opportunities.

Getting the Sale

This workshop uses case studies, interactive and engaging exercises, video clips, and real-world examples from world-class practices in sales excellence.

Read more

 

Getting the Sales

 

Overview:

In today’s society, the successful organisations have a unique ability so market and sell their products and services. Sales and Marketing Strategies is a fast-paced, dynamic and highly informative seminar that covers ideas, techniques, tips and practical useful information. Frank has a proven record in sales and marketing and now helps organisations in forty countries to improve their skills and bottom line profits. Frank’s research with 500 of the world’s top salespeople has enabled him to share their secrets and success habits. This workshop uses case studies, interactive and engaging exercises, video clips, and real-world examples from world-class practices in sales excellence. By attending this workshop you will gain:

  • Understanding of the psychology of selling.
  • Practical sales tools and techniques.
  • Marketing and branding.
  • Success habits of the ‘greats’ in sales.
  • Knowledge that will help you to meet and exceed targets.

This workshop will examine:

  • The sales cycle
  • How to use the phone effectively to set up appointments
  • Phoning scripts that work
  • Developing rapport and easing tension levels
  • The sales value proposition
  • Powerful questioning and listening skills
  • How to close sales and overcome objections
  • Customer service and the impact on sales
  • How to deal with different personality types
  • Understanding body language
  • Follow up building the relationship

Sales Intelligence

In this workshop Frank shares advanced strategies that will give your company the tools for the modern salesperson to prospect and connect more effectively, sell more and retain key clients.

Read more

Sales Intelligence – Strategies for the Modern Company and Salesperson

Overview:

Selling has changed massively in the past 15 years with the advent and influence of the internet and social media.

The biggest challenge facing most companies is still how to find new business and clients. Traditional cold calling now has little or no impact and with the introduction of GDPR to Europe, companies and salespeople are limited in how and where to prospect.

Traditional methods of marketing such as referrals, events, advertising and all the tried and tested methods still work for most companies.

Modern companies and salespeople are now adding to that by using sales intelligence and the latest tools and strategies to find, research and connect with potential clients.

In this workshop Frank shares advanced strategies that will give your company the tools for the modern salesperson to prospect and connect more effectively, sell more and retain key clients.

Outline:

Sales Insights Overview

  • Changes in the way clients buy
  • Understanding Boolean queries
  • How and why to use advanced Google search strategies
  • How to find endless targeted prospects for your business
  • Where to find the advanced search engines for LinkedIn, Facebook, News & Blogs

Finding the Clients

  • Identifying ideal prospects
  • Identifying sales opportunities
  • Finding contact information of potential clients
  • Finding emails for clients
  • Locating decision makers
  • Valuable resources that will build smarter customer lists

Connecting, Attracting and Building your Authority

  • The power of influencers and where to find them
  • LinkedIn - the modern way to connect with potential clients
  • Your personal profile – essential elements to attract and connect with clients
  • Your business profile – 5 essentials to connect with clients
  • LinkedIn for Search Engine Optimisation
  • How to use groups to share information with millions of potential clients

The Sales Call

  • Pre-call preparation – discovering relevant information about your potential client
  • The sales call – where to source information that will build rapport and show you care
  • Referrals – modern strategies that will ensure referrals on every call
  • The follow up – Build relationships by staying in touch in ways that are relevant to the client

Reputation Management

  • What you should be doing to protect your reputation
  • Intelligent resources to find what clients are saying about your company
  • Stupid mistakes that have cost companies and executives dearly

Online Presence

  • Free intelligence tools to analyse your website
  • Simple tools to see why your competitors are ahead of you in Google searches

Social Media

  • How and where to connect with clients
  • Sales & Marketing intelligence – where to find low cost, effective resources and how to use them
  • Video intelligence – how, why and where to use video
  • Low cost & free resources that will create awesome videos

You can’t sell a Porsche

This workshop shares strategies and real life case studies of the successful companies that have adopted the new sales world and what your company could do to optimize your sales opportunities.

Read more

You can’t sell a Porsche

Overview:

We have seen huge changes in the sales process over the years. It started with relationship selling, then moved on to solution selling. Following this was process selling….but the internet changed all that.

Now the buyer is in control, they rarely have time for relationships, already know our product, services and costs, so don’t need us to give them a solution. They also shy away from process step by step selling as they already know what they need, when they need it and where they can find it.

If we are still using sales methods of 15 years ago, we will be missing many opportunities.

Outline:

Organisations now have three sales forces:

  • The traditional sales force – they need to be versed in new sales techniques, understanding the psychology of buying (rather than selling) and moving from left brain to right brain sales strategies. They also need to be well versed with the latest opportunities of finding clients, including LinkedIn, Advanced Google searches and Twilert.
  • The unrecognised sales force – this is everyone in your organisation who believes that they are not in sales, yet interact with clients daily. By developing a customer rather than operational focus and giving them the correct skills, you will have more ‘sticky’ customers that will stay with your organization because of the superior service.
  • The unseen sales force – these are the potential clients that you don’t even know are looking for what you can offer. If you are not on the first page of Google (for a search term, not your company name), don’t feature prominently on LinkedIn and are not having conversations on the social media channels where your clients ‘hang out’, you will be missing massive opportunities. Smart companies are now using advanced online strategies like ‘remarketing’ and ‘embedded pixels’ with potential clients that have visited their website.

This workshop shares strategies and real life case studies of the successful companies that have adopted the new sales world and what your company could do to optimize your sales opportunities.

Getting the Sale

This workshop uses case studies, interactive and engaging exercises, video clips, and real-world examples from world-class practices in sales excellence.

Read more

 

Getting the Sales

 

Overview:

In today’s society, the successful organisations have a unique ability so market and sell their products and services. Sales and Marketing Strategies is a fast-paced, dynamic and highly informative seminar that covers ideas, techniques, tips and practical useful information. Frank has a proven record in sales and marketing and now helps organisations in forty countries to improve their skills and bottom line profits. Frank’s research with 500 of the world’s top salespeople has enabled him to share their secrets and success habits. This workshop uses case studies, interactive and engaging exercises, video clips, and real-world examples from world-class practices in sales excellence. By attending this workshop you will gain:

  • Understanding of the psychology of selling.
  • Practical sales tools and techniques.
  • Marketing and branding.
  • Success habits of the ‘greats’ in sales.
  • Knowledge that will help you to meet and exceed targets.

This workshop will examine:

  • The sales cycle
  • How to use the phone effectively to set up appointments
  • Phoning scripts that work
  • Developing rapport and easing tension levels
  • The sales value proposition
  • Powerful questioning and listening skills
  • How to close sales and overcome objections
  • Customer service and the impact on sales
  • How to deal with different personality types
  • Understanding body language
  • Follow up building the relationship

This speaker currently has no keynotes. Please check back soon.

This speaker currently has no retreats. Please check back soon.

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