Speaker Bio

Geoff Ramm

Like you, Geoff Ramm, the creator and author of Celebrity Service and OMG Marketing, knows the only way you can attract more customers is to create jaw-dropping marketing. Not only that but great customer service leads to lucrative, repeat business.

So how do you create highly successful marketing ideas? And how can you design a customer experience that has you talked about for decades to come?

Geoff knows the Jedi Mind Trick to make you craved by your customers, envied by your competitors and raved about in your industry.

In his interactive keynotes, your audience will not only discover out-of-this-world ideas, they will come up with them and be excited to implement them too. Companies across six continents have outperformed their competitors by using Geoff’s unique insights on customer service and marketing.

Geoff’s on-stage presence will have you on the edge of your creative seats.

BE ENTERTAINED…. Laugh out loud at the greatest cabin crew member of all time. Get a lump in your throat at the sight of a sesame seed bun. Discover simple and cost effective ideas that will have the world talking about your business.

BECOME ENGAGED… Kick off your event with a bang. Close with an explosion of creative ideas.

LEAVE INSPIRED… Make massive changes tomorrow. Become the brand of choice in the eyes of your customers.

How do you know it works? Results.

Read more

Clientele… A diverse portfolio includes;

Corporate: British Airways, Dixons Carphone, Sage UK, REA Australia, Tata in Mumbai and Finnair in Helsinki.

Associations: Centrepoint Alliance Australia, Builders Merchants Federation Malta, IACC Italy & Advantage Travel UK.

Internal Teams: TATA, MILA, Cheval, GWLG and Cosatto.

Entrepreneurial: The MADE Festival, Goldwell Australia, SageWorld, KCOM, Mumsnet and ENJO.

How Geoff makes your life easier:

You want a video to send before the event to create a buzz? It’s yours.

Interviews and copy for your newsletter or website? They’re yours too.

Copies of his slides to remind yourself of the key points? One click and you get them.

From social media to press releases, liaising with the tech people, follow-up sessions and promoting it to his own network, he will do everything to make your event a roaring success.

Geoff’s customer service and marketing philosophy:

“When the competition goes one way, do you follow them, or od uoy og eht rehto yaw?”

Inspire your team. Engage your attendees. Excite your customers.

Do it all by booking Geoff Ramm as your next keynote speaker.

Read less

My programmes
Filter by:

Marketing - Keynotes

Prepare to be entertained, energised and enlightened, on a journey of memorable customer service and marketing ideas, that will enthrall, enthuse and most certainly inspire your teams and delegates.

Read more

OMG Marketing - Keynote

A keynote is a speech or presentation that establishes the main underlying theme of a conference or event, usually to a large audience. The duration is usually 45 minutes to 1 hour.

A business to business Valentine Card achieved a record 70% response rate by the Bauer Media Group after implementing OMG Marketing. Indian giants TATA won two Direct Marketing Association awards following a two-day OMG masterclass. Tiger Brands, South Africa introduced a dozen new ideas after his keynote and masterclass. Just one of these ideas increased sales by over 53%..

Celebrity Service - Keynote

A keynote is a speech or presentation that establishes the main underlying theme of a conference or event, usually to a large audience. The duration is usually 45 minutes to 1 hour.

EC English Language Schools created the ‘Orange Carpet Experience’ which transformed their world-wide service offering to pupils and had them nominated for a UK Customer Experience Award 2016. Inspired to upgrade their service levels for their B2B clients, Motodirect went on to be awarded ‘Wholesaler of the Year 2016’ by Motorcycle News.

KEYNOTES
Choose from a TED style high impact 20 minutes through to a expertly crafted 90 minute keynote. Geoff will pick the very best and most relevant content for your audience from his extensive catalogue of stories, ideas and techniques.

INTERACTIVE
Follow up an inspiring keynote performance with a fully interactive master class. Whether it be 1 hour, half day or full day, Geoff will have everyone creating award winning Celebrity Service or OMG Moments. This deeper dive will also feature the ‘120 Challenge’ which will encourage everyone to look further, create better and consistently stand out from the competition.

ADDED VALUE
If your event schedule permits why not choose both keynote and an interactive session? It’s a fantastic way to put into practice the ideas and stories they have just learnt and to adapt them into their everyday roles.

This speaker currently has no programmes. Please check back soon.

Marketing - Keynotes

Prepare to be entertained, energised and enlightened, on a journey of memorable customer service and marketing ideas, that will enthrall, enthuse and most certainly inspire your teams and delegates.

Read more

OMG Marketing - Keynote

A keynote is a speech or presentation that establishes the main underlying theme of a conference or event, usually to a large audience. The duration is usually 45 minutes to 1 hour.

A business to business Valentine Card achieved a record 70% response rate by the Bauer Media Group after implementing OMG Marketing. Indian giants TATA won two Direct Marketing Association awards following a two-day OMG masterclass. Tiger Brands, South Africa introduced a dozen new ideas after his keynote and masterclass. Just one of these ideas increased sales by over 53%..

Celebrity Service - Keynote

A keynote is a speech or presentation that establishes the main underlying theme of a conference or event, usually to a large audience. The duration is usually 45 minutes to 1 hour.

EC English Language Schools created the ‘Orange Carpet Experience’ which transformed their world-wide service offering to pupils and had them nominated for a UK Customer Experience Award 2016. Inspired to upgrade their service levels for their B2B clients, Motodirect went on to be awarded ‘Wholesaler of the Year 2016’ by Motorcycle News.

KEYNOTES
Choose from a TED style high impact 20 minutes through to a expertly crafted 90 minute keynote. Geoff will pick the very best and most relevant content for your audience from his extensive catalogue of stories, ideas and techniques.

INTERACTIVE
Follow up an inspiring keynote performance with a fully interactive master class. Whether it be 1 hour, half day or full day, Geoff will have everyone creating award winning Celebrity Service or OMG Moments. This deeper dive will also feature the ‘120 Challenge’ which will encourage everyone to look further, create better and consistently stand out from the competition.

ADDED VALUE
If your event schedule permits why not choose both keynote and an interactive session? It’s a fantastic way to put into practice the ideas and stories they have just learnt and to adapt them into their everyday roles.

This speaker currently has no retreats. Please check back soon.