Glen Daley | Vistage UK
Speaker Bio

Glen Daley

Following a 20 year career in the financial services industry which embraced sales, sales management, project and change  management experience, Glen has spent more than a decade working as an independent consultant in the areas of leadership and organisational development.

Consequently, Glen is regularly called upon to facilitate executive strategy retreats where he works with senior leadership teams to develop a shared vision and strategy that translates into genuine competitive advantage. He is also passionate about enhancing the leadership capability within the organisations with which he works and fulfills this through developing and delivering a range of management development and leadership programmes tailored for all levels of management within the target organisation.

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Glen’s consulting experience covers a wide range of businesses from insurance to retail, manufacturing to construction and includes both non-profit and government organisations. A lively and engaging speaker and winner of the Vistage Speaker of the Year award 2009 and 2015, Glen has been a speaker for over 10 years.

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My programmes
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The Business Model Audit

Glen will use a systematic method to test current business models for fit and robustness. Participants will be able to answer questions regarding their own business model such as 'are we leaving money on the table?'

Read more

The Business Model Audit

‘A Business model is a story of how an enterprise works.’ Magretta

Overview:

Are business models the preserve of venture capitalists and internet start-ups only? Much of the current commentary seems only to consider business models when discussing those categories. However, it is in the interest of any business intending to compete successfully over the long term to have a coherent ‘story’ of how it intends to both create value for customers and capture value for itself. But what are the elements of that story and isn’t the term business model simply another way of referring to a business plan?

Outline:

In the Business Model Audit workshop we will use a systematic method to test our current business models for fit and robustness. We will be able to answer questions regarding our business model such as:

  • How well does it meet the requirements of our chosen market?
  • Are we leaving money on the table?
  • Is our model resilient enough to be competitive over the business cycle?
  • Is it adaptable (scalable) enough to fulfil our longer term goals and ambitions?

The workshop will be practical and hands on consisting of a series of mini workshops. Participants will leave with:

  • A clear visual articulation of their current business model.
  • A reaffirmation of its fit to the current environment or clear indicators of where it can be strengthened.
  • A framework which they can use to innovate their model to create more value for themselves and their customers.

In preparation participants are advised to come along having considered what they believe to be the key components of their story and be prepared to have their model challenged and validated as appropriate.

The Ultimate Leadership Question

In this workshop you will examine four key components of Trust - Competence, Openness, Reliability and Equity. Participants will leave with an action plan to leverage your capabilities as an exemplary leader.

Read more

 

The Ultimate Leadership Question

 

Outline:

The Signs of Outstanding Leadership appear primarily among the followers.

What is it that outstanding leaders possess that ignites the spirit of people and motivates them to produce exceptional results? What is it about these leaders that makes people sacrifice their time, and on occasion their relationships, to follow the leaders' dream? Is it charisma, is it intelligence, is it simply a vision?

All these play a part but we all know, from our own experience, leaders who are not particularly charismatic, intelligent or even visionary. Leaders who still command the unswerving loyalty of those who work with them. The Ultimate Leadership Question workshop proposes the thing that makes the difference is Trust. Simply put, do your people trust you?

In this workshop you will examine four key components of Trust; competence, openness, reliability and equity.

  • Competence -  to what extent am I judged on my technical ability?
  • Openness - is a leader allowed to be vulnerable?
  • Reliability - corporate versus Personal mission - which is it?
  • Equity - or rewards. Are stocks the only option?

Outcomes:

This is a workshop of discovery, fun, interactive and personally challenging. On experiencing this workshop you will:

  • Find out which of the four leadership styles you live by, and if it serves you.
  • Explore a powerful model of perception to help you discover how others perceive you and your competencies.
  • Discover and be clear about your personal mission and its impact on trust, both in your business and personal relationships.
  • Discover the extent to which your current measures and reward systems engender or inhibit trust with your employees.
  • Leave with an action plan to leverage your capabilities as an exemplary leader.

 

The Life You Were Born to Lead - Retreats Only

This retreat will give you an opportunity to step back, slow down and to take a reflective look at what you are currently creating versus what it is you really want.

Read more

 

The Life You Were Born to Lead - Retreats Only

 

Overview:

"Not much happens without a dream…behind every great achievement is dreamer of dreams."

~ Robert K. Greenleaf

This workshop is for a full day retreat setting only.

The goal of the workshop is to become clearer as to what you want to achieve in life and also in business. It is to help you strip away the marketing pressures, the expectation, the desires of others, and help you to become clear and focused as to what you are earnestly seeking, that which will bring you true fulfilment.

Outline:

The workshop will give you an opportunity to step back, slow down and to take a reflective look at what you are currently creating versus what it is you really want. The starting point will be an exploration of your personal vision, which once clear will inform the second part of the workshop within which you will begin to fashion your business vision.

During the workshop you will be given the opportunity to review your values and your personal mission, and will use these to help you define your vision. Once this clarity has been achieved you will be in a better position to evaluate progress to date and be able to see the next steps on your chosen path.

Personal effectiveness is aided by clarity and congruence. A compelling personal vision will give you clarity and will enable you to check alignment between personal and business vision and increase balance and perspective as a result. A congruent person is able to bring all their resources to bear on the achievement of an objective, and the alignment of business and personal vision will result in considerably increased energy and effectiveness. A clear and compelling business vision will also attract and energise like-minded people who want to make a difference through their work and career.

Please note that this is not a presentation, but a facilitated workshop where you will be called upon to spend time reflecting on your own as well as in partnership with your colleagues. The process will involve carefully constructed, sometimes unconventional, and challenging exercises from which you will be required to capture insights which you will share and explore with your colleagues as appropriate.  Your application and focus will be key to enable you to realise the benefits that are available.

So, come along prepared to invest the time and effort to explore, discover and begin to crystallize the life you were born to lead - it will be worth it.

‘The unconscious life is not worth living.’  ~ Aristotle

NB:  Preparation: Please bring along four  items that you believe capture/represent your life (who you are) today and be prepared to share why with the group.

Getting the Best from Direct Reports - Managing Up

Working with the tools and concepts in 'Managing Up' will enable senior direct reports of the CEO to generate more trust and experience greater collaboration.

Read more

 

Getting the Best from Direct Reports - Managing Up

 

Overview:

"I want you to tell me when I am wrong even if it costs you your job."

The above quote from Samuel Goldwyn (of Metro-Goldwyn-Mayer fame) to a subordinate sums up the dilemma faced by many senior managers who find themselves reporting to strong, charismatic leaders many of whom are often the founders of their companies. This ‘damned if I do damned if I don’t’ dilemma is a perennial one and adversely affects the performance of those managers who find themselves in this position. Question; is there a way to negotiate this dilemma, can you lead when you are a follower, and if so how?

Outline:

In this workshop we take the stance that not only is it possible, but it is absolutely necessary to develop the skill set to effectively manage your boss and to learn how, as one author put it, to effectively lead without authority. In 'Managing Up' we will not be attempting to be clones of Machiavelli, but we will be learning fundamental strategies and acquiring the mind-set required to:

  • Create a work relationship based on partnership.
  • Create an environment where meaningful feedback is both given and received.
  • Fully inhabit the role we were hired to do - with the requisite degrees of freedom.
  • Fully support our bosses in a way that allows them to operate at the right level and to be confident to really delegate pivotal tasks and responsibilities.

In this workshop I will introduce and explore concepts and tools such as:

  • The Heroic Leader syndrome and its effects.
  • The Responsibility Ladder and degrees of freedom.
  • The Monkey Concept and the management of time.
  • Social Styles Matrix and leader style.
  • Currencies of Exchange and the Seven Influencing Strategies.

The workshop will be fun and interactive featuring plenty of exercises with the focus on building confidence to use the tools back in the workplace to get immediate results.

Outcomes:

Working with the tools and concepts in 'Managing Up' will enable senior direct reports of the CEO to generate more trust with their CEOs, experience greater collaboration, thereby achieving better agreed decisions and better execution, and will pave the way for them to be more influential both with their bosses and within the organisation overall, whilst enhancing their own development and progress.

NB: Reports usually ask me if their bosses have attended a similar session. This session can be adapted to be delivered from the CEO perspective - how to enable/encourage direct reports to take responsibility and provide what CEOs want from them!

Building a Balanced Scorecard - Strategy into Action

In this workshop you will learn what The Balanced Scorecard is, discover how its flexibility allows it to be adapted and have a framework for putting together an implementation plan.

Read more

 

Building a Balanced Scorecard - Strategy into Action

 

Overview:

A question that I hear frequently voiced when I am speaking or consulting is: "What should we be measuring, what are the measures which track and predict performance?"

The same question engaged the minds of Robert Kaplan and David Cooper, an Harvard academic and a Business Consultant respectively.  It inspired them to conduct research amongst a dozen leading companies - including Shell, Du Pont, EDS, GE and Hewlett - Packard - in order to arrive at a new performance measurement model.  What emerged became known as The Balanced Scorecard - a tool for translating strategy into action.

Since then thousands of companies whether from manufacturing, engineering, services, financial services and even government agencies, have transformed their ability to determine, communicate and deliver on their strategy.

Outline:

In the ‘Building a Balanced Scorecard’ workshop you will:

  • Learn what The Balanced Scorecard is.
  • Discover how its flexibility allows it to be adapted for almost any business large or small.
  • Test drive your existing measures against a Scorecard that you and your group will create.
  • Begin to identify the key historical and predictive measures for your business.
  • Have a framework for putting together an implementation plan for introducing The Balanced Scorecard into your business.
  • Become clear as to the benefits of using a Balanced Scorecard in your business.

As always the workshop will be lively, entertaining and hands-on. So make sure you come prepared for lively debate, challenge and to experience learning.

Outcomes:

Although it is only possible to provide a taster session in a three hour workshop, the purpose is to ensure that when you leave, that you will be clear as to the benefits, and as to the basic mechanics involved in implementing in your business, one of the most popular, effective and powerful tools for turning strategy into ACTION.

The Business Model Audit

Glen will use a systematic method to test current business models for fit and robustness. Participants will be able to answer questions regarding their own business model such as 'are we leaving money on the table?'

Read more

The Business Model Audit

‘A Business model is a story of how an enterprise works.’ Magretta

Overview:

Are business models the preserve of venture capitalists and internet start-ups only? Much of the current commentary seems only to consider business models when discussing those categories. However, it is in the interest of any business intending to compete successfully over the long term to have a coherent ‘story’ of how it intends to both create value for customers and capture value for itself. But what are the elements of that story and isn’t the term business model simply another way of referring to a business plan?

Outline:

In the Business Model Audit workshop we will use a systematic method to test our current business models for fit and robustness. We will be able to answer questions regarding our business model such as:

  • How well does it meet the requirements of our chosen market?
  • Are we leaving money on the table?
  • Is our model resilient enough to be competitive over the business cycle?
  • Is it adaptable (scalable) enough to fulfil our longer term goals and ambitions?

The workshop will be practical and hands on consisting of a series of mini workshops. Participants will leave with:

  • A clear visual articulation of their current business model.
  • A reaffirmation of its fit to the current environment or clear indicators of where it can be strengthened.
  • A framework which they can use to innovate their model to create more value for themselves and their customers.

In preparation participants are advised to come along having considered what they believe to be the key components of their story and be prepared to have their model challenged and validated as appropriate.

The Ultimate Leadership Question

In this workshop you will examine four key components of Trust - Competence, Openness, Reliability and Equity. Participants will leave with an action plan to leverage your capabilities as an exemplary leader.

Read more

 

The Ultimate Leadership Question

 

Outline:

The Signs of Outstanding Leadership appear primarily among the followers.

What is it that outstanding leaders possess that ignites the spirit of people and motivates them to produce exceptional results? What is it about these leaders that makes people sacrifice their time, and on occasion their relationships, to follow the leaders' dream? Is it charisma, is it intelligence, is it simply a vision?

All these play a part but we all know, from our own experience, leaders who are not particularly charismatic, intelligent or even visionary. Leaders who still command the unswerving loyalty of those who work with them. The Ultimate Leadership Question workshop proposes the thing that makes the difference is Trust. Simply put, do your people trust you?

In this workshop you will examine four key components of Trust; competence, openness, reliability and equity.

  • Competence -  to what extent am I judged on my technical ability?
  • Openness - is a leader allowed to be vulnerable?
  • Reliability - corporate versus Personal mission - which is it?
  • Equity - or rewards. Are stocks the only option?

Outcomes:

This is a workshop of discovery, fun, interactive and personally challenging. On experiencing this workshop you will:

  • Find out which of the four leadership styles you live by, and if it serves you.
  • Explore a powerful model of perception to help you discover how others perceive you and your competencies.
  • Discover and be clear about your personal mission and its impact on trust, both in your business and personal relationships.
  • Discover the extent to which your current measures and reward systems engender or inhibit trust with your employees.
  • Leave with an action plan to leverage your capabilities as an exemplary leader.

 

Getting the Best from Direct Reports - Managing Up

Working with the tools and concepts in 'Managing Up' will enable senior direct reports of the CEO to generate more trust and experience greater collaboration.

Read more

 

Getting the Best from Direct Reports - Managing Up

 

Overview:

"I want you to tell me when I am wrong even if it costs you your job."

The above quote from Samuel Goldwyn (of Metro-Goldwyn-Mayer fame) to a subordinate sums up the dilemma faced by many senior managers who find themselves reporting to strong, charismatic leaders many of whom are often the founders of their companies. This ‘damned if I do damned if I don’t’ dilemma is a perennial one and adversely affects the performance of those managers who find themselves in this position. Question; is there a way to negotiate this dilemma, can you lead when you are a follower, and if so how?

Outline:

In this workshop we take the stance that not only is it possible, but it is absolutely necessary to develop the skill set to effectively manage your boss and to learn how, as one author put it, to effectively lead without authority. In 'Managing Up' we will not be attempting to be clones of Machiavelli, but we will be learning fundamental strategies and acquiring the mind-set required to:

  • Create a work relationship based on partnership.
  • Create an environment where meaningful feedback is both given and received.
  • Fully inhabit the role we were hired to do - with the requisite degrees of freedom.
  • Fully support our bosses in a way that allows them to operate at the right level and to be confident to really delegate pivotal tasks and responsibilities.

In this workshop I will introduce and explore concepts and tools such as:

  • The Heroic Leader syndrome and its effects.
  • The Responsibility Ladder and degrees of freedom.
  • The Monkey Concept and the management of time.
  • Social Styles Matrix and leader style.
  • Currencies of Exchange and the Seven Influencing Strategies.

The workshop will be fun and interactive featuring plenty of exercises with the focus on building confidence to use the tools back in the workplace to get immediate results.

Outcomes:

Working with the tools and concepts in 'Managing Up' will enable senior direct reports of the CEO to generate more trust with their CEOs, experience greater collaboration, thereby achieving better agreed decisions and better execution, and will pave the way for them to be more influential both with their bosses and within the organisation overall, whilst enhancing their own development and progress.

NB: Reports usually ask me if their bosses have attended a similar session. This session can be adapted to be delivered from the CEO perspective - how to enable/encourage direct reports to take responsibility and provide what CEOs want from them!

Building a Balanced Scorecard - Strategy into Action

In this workshop you will learn what The Balanced Scorecard is, discover how its flexibility allows it to be adapted and have a framework for putting together an implementation plan.

Read more

 

Building a Balanced Scorecard - Strategy into Action

 

Overview:

A question that I hear frequently voiced when I am speaking or consulting is: "What should we be measuring, what are the measures which track and predict performance?"

The same question engaged the minds of Robert Kaplan and David Cooper, an Harvard academic and a Business Consultant respectively.  It inspired them to conduct research amongst a dozen leading companies - including Shell, Du Pont, EDS, GE and Hewlett - Packard - in order to arrive at a new performance measurement model.  What emerged became known as The Balanced Scorecard - a tool for translating strategy into action.

Since then thousands of companies whether from manufacturing, engineering, services, financial services and even government agencies, have transformed their ability to determine, communicate and deliver on their strategy.

Outline:

In the ‘Building a Balanced Scorecard’ workshop you will:

  • Learn what The Balanced Scorecard is.
  • Discover how its flexibility allows it to be adapted for almost any business large or small.
  • Test drive your existing measures against a Scorecard that you and your group will create.
  • Begin to identify the key historical and predictive measures for your business.
  • Have a framework for putting together an implementation plan for introducing The Balanced Scorecard into your business.
  • Become clear as to the benefits of using a Balanced Scorecard in your business.

As always the workshop will be lively, entertaining and hands-on. So make sure you come prepared for lively debate, challenge and to experience learning.

Outcomes:

Although it is only possible to provide a taster session in a three hour workshop, the purpose is to ensure that when you leave, that you will be clear as to the benefits, and as to the basic mechanics involved in implementing in your business, one of the most popular, effective and powerful tools for turning strategy into ACTION.

This speaker currently has no keynotes. Please check back soon.

The Life You Were Born to Lead - Retreats Only

This retreat will give you an opportunity to step back, slow down and to take a reflective look at what you are currently creating versus what it is you really want.

Read more

 

The Life You Were Born to Lead - Retreats Only

 

Overview:

"Not much happens without a dream…behind every great achievement is dreamer of dreams."

~ Robert K. Greenleaf

This workshop is for a full day retreat setting only.

The goal of the workshop is to become clearer as to what you want to achieve in life and also in business. It is to help you strip away the marketing pressures, the expectation, the desires of others, and help you to become clear and focused as to what you are earnestly seeking, that which will bring you true fulfilment.

Outline:

The workshop will give you an opportunity to step back, slow down and to take a reflective look at what you are currently creating versus what it is you really want. The starting point will be an exploration of your personal vision, which once clear will inform the second part of the workshop within which you will begin to fashion your business vision.

During the workshop you will be given the opportunity to review your values and your personal mission, and will use these to help you define your vision. Once this clarity has been achieved you will be in a better position to evaluate progress to date and be able to see the next steps on your chosen path.

Personal effectiveness is aided by clarity and congruence. A compelling personal vision will give you clarity and will enable you to check alignment between personal and business vision and increase balance and perspective as a result. A congruent person is able to bring all their resources to bear on the achievement of an objective, and the alignment of business and personal vision will result in considerably increased energy and effectiveness. A clear and compelling business vision will also attract and energise like-minded people who want to make a difference through their work and career.

Please note that this is not a presentation, but a facilitated workshop where you will be called upon to spend time reflecting on your own as well as in partnership with your colleagues. The process will involve carefully constructed, sometimes unconventional, and challenging exercises from which you will be required to capture insights which you will share and explore with your colleagues as appropriate.  Your application and focus will be key to enable you to realise the benefits that are available.

So, come along prepared to invest the time and effort to explore, discover and begin to crystallize the life you were born to lead - it will be worth it.

‘The unconscious life is not worth living.’  ~ Aristotle

NB:  Preparation: Please bring along four  items that you believe capture/represent your life (who you are) today and be prepared to share why with the group.

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