Stress Management and Resilience: The Three Dimensional Approach
Learning how to Manage Stress and to raise Emotional Intelligence are crucial to thriving (rather than merely surviving) in today’s fast-paced and uncertain business environment. John has developed his own approach to Stress Management – the Three Dimensional Approach – which demonstrates how to identify and manage stress in three key areas: Stressors (demands), Signs of Strain (symptoms) and Intervening variables (beliefs).
- To demonstrate the importance of identifying and managing stress - in oneself and in others.
- To introduce participants to the Three Dimensional Approach and to the practise of Three Dimensional Stress coaching.
- To illustrate the distinction between Survival Mode and Competency Mode; and the importance of working in Competency Mode.
- To distinguish between positive stress (eustress) and negative stress (distress); and to equip participants with the skills to minimise the latter.
By the end of the session, attendees will have learnt how to identify and challenge the Thinking Errors that make them susceptible to avoidable stress. They will have the tools to recognise when they are edging towards Survival mode (where only the more primitive parts of the brain are available to them) and to return to Competency mode (where the whole brain is available).
They will have learnt how to act with an internal Locus of Control and will have practised a highly effective five minute relaxation exercise that they can use in the office to quickly set down the Stress response whenever it has been activated.
As a result of the session, John would expect participants to have the knowledge and understanding to recognize that they can choose their attitude in any situation. Expecting them to be able to exercise a greater degree of control over their Stressors (the challenges they face); to be able to identify and manage their Signs of Strain (their stress symptoms) and to have replaced their Thinking Errors with more reality-based and constructive alternatives.
John would provide a comprehensive set of notes, exercises and proven, practical techniques for harnessing the motivational power of positive stress, while avoiding the harmful physical and psychological consequences of negative stress.
There are currently many speakers offering training in Stress Management and Emotional Intelligence; though few who are as well-qualified to speak on these topics as John. He holds four Masters degrees and professional registrations in Counselling, Coaching, Psychotherapy, Health Psychology and Education. John has delivered coaching, training and consultancy interventions in a wide range of world-class organisations and is a trainer for both the Coaching Academy and Barefoot Coaching and a supervisor for the Coaching Circle.
Transactional Analysis: Taking Control of your Life Script
Learning to recognise which ego state (Parent, Adult or Child) you, your colleagues and your customers are operating from – and how to switch ego states quickly – is key to maximising your interpersonal effectiveness. Additionally, recognising the areas of your life where you have written a Winning, Non-Winning or Losing Script can free you of the consequences of early childhood decisions – made on the basis of the best available evidence at the time – which might still be affecting your goal attainment, success and happiness.
- To demonstrate the importance of learning to recognise which ego state (Parent, Adult or Child) you, your colleagues and your customers are operating from – and how to switch ego states quickly to achieve the best possible outcome.
- To introduce participants to the concept of the Life Script and of the impact of early childhood decisions on how we live our lives today.
- To help participants to identify areas of their lives where they may have written Losing or Non-Winning Scripts and to turn them into Winning Scripts.
- To illustrate the prevalence of Psychological Game-Playing and particularly of the Drama Triangle, in which players take up the roles of Victim, Rescuer or Persecutor.
- To develop participants’ understanding of Aggressive (‘I’m OK, you’re not OK’), Submissive (‘I’m not OK, you’re OK’), Manipulative (‘I’m not OK, you’re not OK’) and Assertive (‘I’m OK, you’re OK’) behaviour.
- To demonstrate the importance of building a Positive Stroke Economy and of recognising and gaining control of the 5 key Psychological Drivers: ‘Hurry Up’, ‘Be Perfect’, ‘Try Hard’, ‘Be Strong’ and ‘Please People’.
By the end of the session, attendees will have acquired a solid grounding in the major ideas, skills and techniques of Transactional Analysis.
Attendees should be more skilled at recognising and shifting between ego states, and should have identified and removed any blocks to success by transforming non-winning or losing aspects of their Life Script into winning alternatives. They should be more able to recognise when they are being invited into a Psychological Game and more able to refuse the roles of Victim, Rescuer or Persecutor. They should understand how to build a positive Stroke Economy – in the workplace, and at home – and how to communicate from an ‘I’m OK, You’re OK’ position. They should also have gained control of their Psychological Drivers, by bringing them into conscious awareness.
John combines techniques from Transactional Analysis with a solution-focused, coaching approach.
Metaphorically, many coaches insist on an exclusive focus on ‘the view through the windscreen’ as they facilitate their coachees’ journeys towards a preferred destination. The problem with this is that many coachees are not ready to move towards until they have had their story heard and honoured. Also, if coaches insist on an exclusively forward focus, coachees are less able to recognise previous dead-ends, wrong turns and road blocks.
Conversely, many therapists focus excessively on ‘the view through the rear view mirror’, requiring their clients to obsess about where they’ve come from, endlessly re-visiting (and therefore re-energising) old grievances and preventing them from identifying or moving towards a desired destination.
In contrast, my approach encourages coachees to glance at the rear-view mirror, in order to gain insight about their motivations and blind-spots, and to stop repeating the same mistakes – though always with a view to returning to the view through the windscreen so they can think about the desired destination they are going to enter into their metaphorical satellite navigation devices as they enter the next and most fulfilling stage in their journey through life.