Speaker Bio

Lynn Leahy

Lynn has worked as a speaker and as a learning facilitator with teams and individuals in more than 20 countries. She has won four awards with Vistage – the latest in 2016 as “An Outperfomer” and in 2015 for going “Above and Beyond”. In 2012 she was awarded a Badge of Excellence and designated a Master Speaker by The Executive Connection in Australia for being one of the few speakers to obtain a perfect score. In 2014, TEC Australia also awarded her “International Speaker of the Year”. She was invited in 2013 to speak at the HR Summit in Singapore to an audience of 600+ on Emotionally Intelligent Leadership and invited to return to speak again in 2015 on Multi-generational Leadership.

Lynn has business experience as she was a company Director for 11 years. She is also a trained counsellor and an accredited mediator. She has an exceptional track record of helping companies effectively face change. Examples include leading a major Managing Change program for Unilever, delivered to over 1,600 delegates in 19 countries. She also designed and helped to implement a mentoring scheme for a major UK utilities company which due to its success became the subject of an article in Strategic HR Review.

My programmes
Filter by:

Leading, Coping, Adapting to Change

This session will help you to understand how you can support team members and how they can support each other when things get tough.

Read more

Overview:

Darwin said that it’s not the strongest that survive, it’s those that are most able to adapt to their changing environment. This still holds true and this session is designed to help you reflect on why change can be worrying for people and outline the knowledge and skills needed to help members of your team feel more equipped to cope with the constant change that many companies face nowadays. Rather than reacting to problems that come up as a change unfolds, successful teams develop the mind-­ set that means they proactively consider the strategies that will help with likely challenges -­ before they happen.

Being smart can produce ideas that help an organisation to take the lead with change. It’s our ability to co-­operate that turns complex ideas into reality though. (Nothing of real value was built by one person without the help of another). This session will therefore help you to understand how you can support team members and how they can support each other when things get tough.

Objectives for the workshop:

  • To consider the impact that change can have, when it’s not a change that people have personally chosen.
  • To pinpoint the consequences of unsuccessfully engaging the “hearts and minds” of a team with any major change initiative deemed necessary.
  • To explore the skills and personal qualities needed to lead people successfully through change.
  • To reflect on how you will personally “walk the talk “as you lead your team through change.

Coaching Skills for Leaders

This training session involves a combination of formal input/presentation along with small group work and discussion. There is the opportunity for triad co-coaching practise and feedback.

Read more

Coaching Skills for Leaders

Overview:

An excellent leader is flexible. They have the ability to span the whole range of leadership styles. They can act quickly when necessary and are prepared to be directive if a real crisis necessitates this. On balance however they understand the importance of developing staff and thus are comfortable taking on a coaching role.

Coaching helps you to support those who report to you. You do this without imposing on them your own solution to any problem they face. You are instead working alongside them to find an answer that takes account of their knowledge of the situation and their personality and strengths. A spin off of the process is that you are likely to increase the amount of information becoming available to you. This is likely to improve your own success as a problem-solver within the organisation.

PLEASE NOTE: In a group situation this Coaching Skills workshop in run over two sessions, ideally with a 3-6 month gap between sessions. Please speak to the Vistage Speaker Team for more information. 

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. There is the opportunity for triad co-coaching practise and feedback. The workshop is interactive and offers detailed handouts to supplement copies of the slides.

Outcomes:

  • Clarified the qualities that must be demonstrated to be an effective coach.
  • Understood key coaching skills - including how to effectively challenge.
  • Reflected on the common mistakes that should be avoided when coaching.
  • Explored two frameworks that give structure to coaching - GROW and CIGAR.
  • Understood why Kolb’s learning cycle is integral to effective coaching.
  • Have practised coaching and received feedback.
  • Helped a member think through / decided what action they will take, on a real issue they face.

This workshop is also suitable for a half day retreat.

Reducing Unhealthy Conflict

This session will help you understand how to decrease your chances of unhealthy conflict arising and enable you to understand how to effectively handle it if it ever does.

Read more

Reducing Unhealthy Conflict

Overview:

A conflict of ideas is healthy. At times however this conflict of ideas can turn into tension and unproductive conflict. If unhealthy conflict arises between attendees of the senior management team, this can have a major impact on the whole company. People learn the most through modeling and thus the behaviours modelled by the senior team will become the unspoken blueprint for acceptable behaviour throughout the company. How senior managers interact with everyone in the company will also have an impact on morale and confidence within the business.

Unhealthy conflict in your personal life will affect the quality of your life and drain your energy. Learning how to prevent unhealthy conflict or how to handle it as effectively as possible if it does arise, can save a great deal of time (and stress) and will improve the efficiency of any leader.

To make the workshop as practical as possible during the session you will be encouraged to reflect on two relationships (one at work and one in your personal life) that are not as positive as they could be. The workshop will enable you to become clearer about what you have control over, that could lead to an improvement in these two relationships.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. The workshop is interactive and offers detailed handouts to supplement copies of the slides.

To make the workshop as practical as possible during the session you will be encouraged to; reflect on two relationships (ideally one at work and one in your personal life) that from your perspective are not as positive as they could be. The workshop will enable you to become clearer about what you have control over, that could lead to an improvement in these two relationships.

Outcomes:

  • Understand the key skills, knowledge and personal awareness that enable you to reduce the chances of unhealthy conflict arising.
  • Explore the issue of consistent assertiveness (mild aggression is sometimes wrongly seen as assertive behaviour) and assess your own behaviour on the continuum of non-assertion, assertion, aggression.
  • Understand and avoid the dangers of the drama triangle.
  • Consider why criticism is such a sensitive issue and how best to give and receive constructive feedback.

This workshop is also suitable for a half day retreat.

Building Resilience

An effective leader understands the importance of developing their own resilience. They also realise that they have a responsibility to help their direct reports build their own resilience this workshop will help you do this.

Read more

Building Resilience

Overview:

Resilience is the ability to recover strength, spirit and good humour following change, illness or misfortune. It’s the ability to be buoyant even after having faced adversity. Everyone faces periods in their life when the pressures they face are unusually high and this can lead to overstress which affects both mood and behaviour. This often has a spiral effect on how well we deal with difficult situations both at work and in our personal life. Resilience requires a deep understanding of self and others which ensures the growth of strong supportive relationships and reduces the risk of unhealthy conflict arising. An effective leader understands the importance of developing their own resilience. They also realise that they have a responsibility to help their direct reports build their own resilience.

Pre-work:

There will be pre-work for this session. You will be asked to fill in a questionnaire to help you understand your “drivers” and will receive one to one feedback on how your personal drivers are your strengths alongside the ways they could limit flexibility, without awareness.

Objectives:

  • To clarify what influences a person to have high resilience and linked to this how resilience can be increased.
  • To define what stress is and clarify biologically what happens when the stress response is triggered.
  • To enable you to clarify whether you are presently within your stress optimum.
  • To explore a powerful model - the cycle of stress and distress. This model illustrates clearly how you can build resilience.
  • To explore core beliefs you hold that often serve you well but which without awareness, can restrict your flexibility and hence your ultimate resilience.

Approach:

The workshop will be practical, interactive and fun. A training session, which involves a combination of:

  • Formal input / presentation
  • Small group work and discussion

Interactive - with detailed information and hand-outs

Emotionally Intelligent Leadership - keynote

In this keynote Lynn highlights the key behaviours and personal knowledge required by leaders who wish to model high levels of emotional intelligence to their colleagues and customers.

Read more

Emotionally Intelligent Leadership

A keynote is a speech or presentation that establishes the main underlying theme of a conference or event, usually to a large audience and lasting approximately 45 minutes. Lynn can adjust her keynote to be as short as 45 minutes or as long as 90 minutes.

Overview:

Emotional intelligence is the capacity for recognising our own feelings and those of others, and for managing emotions in ourselves and in our relationships. Perhaps because academic qualifications and career experience are seen as tangible, to date they have been used as indicators of a person’s potential for success. Current research however clearly shows that emotional intelligence (EQ) is a significantly more accurate predictor of success than IQ, because it reflects how a person applies awareness to their immediate situation. This keynote will focus on the development of key EI realms. Lynn will highlight the key behaviours and the personal knowledge required by all leaders who wish to model high levels of emotional intelligence to their colleagues and to their customers. The keynote is also likely to have a positive spin off to help the development of great family relationships.

Building High Performance Teams - keynote

In this keynote Lynn will share a simple methodology that can be used to ensure there is consensus on the team's strengths and agreement about what still needs to be focussed on.

Read more

 

Building High Performance Teams - keynote

A keynote is a speech or presentation that establishes the main underlying theme of a conference or event, usually to a large audience and lasting approximately 45 minutes. Lynn can adjust her keynote to be as short as 45 minutes or as long as 90 minutes.

 

Overview:

A leader will only be successful if they create a team culture that encourages people to give their best.   Lynn will help those who lead teams, to explore the key building blocks that must be in place for the creation of a high performance team.  She will share a simple methodology that can be used to ensure there is team consensus about the strengths of the team and agreement about what still needs to be focussed on. She will offer insights into related research and share practical examples of the things that she has seen encourage the positive development of teams in her work across Europe, Asia and in the US and Australia.

Coaching Skills (full day retreat only)

This full day retreat includes a debate on the importance of coaching skills for exceptional leadership and will facilitate the sharing of collective knowledge about effective coaching.

Read more

 

Coaching Skills

(full day retreat only)

 

Overview:

An excellent leader is flexible. They have the ability to span the whole range of leadership styles. They can act quickly when necessary and are prepared to be directive if a crisis necessitates this. On balance however they understand the importance of developing staff and thus are comfortable taking on a coaching role.

Coaching enables you to appropriately support those who report to you. You do this without imposing on them, your own solution to a problem. Instead you work alongside them, enabling them to find an answer which takes account of their knowledge of the situation, their personality and their strengths.

Coaching is the leadership style which requires the use of the highest number of emotional intelligence competencies. Given its complexity, it requires more time than is available in a normal resource session. As practise (with feedback) is the key to development of a good coach, the session is highly interactive. It also enables delegates to help each other problem- solve on real issues, faced at work, allowing them to get to know each other better and thus trust each other more.

It is an appropriate session for retreats (5-6 hours) which can also include participants’ partners. A focus on helping people move forwards on certain personal issues can happen, with the groups agreement. Clarity about boundaries is made clear.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. The workshop is interactive with detailed information and hand-outs for all participants.

Outcomes:

  • To debate the importance of coaching skills for exceptional leadership.  
  • To facilitate the sharing of collective knowledge about effective coaching.
  • To understand how the structure of the CIGAR model, supports coaching.
  • To confirm the personal qualities that must be demonstrated by a coach.
  •  To undertake personal awareness work that will enhance these qualities.  
  • To explore coaching skills in depth.
  • To focus on the importance of challenge when coaching.  
  • To provide the opportunity to practise coaching skills and receive feedback.

If new to coaching, this session will help participants to understand how to coach effectively and enable them to plan how to move towards becoming an effective coach. If an experienced coach it will help participants clarify their present strengths as a coach and explore if there are any further ways you could improve their ability to be a highly effective coach.

Managing Stress in Self and Others

The workshop will define biologically what stress is and outline all the options that you have to manage stress, using a powerful model – The Cycle of Stress and Distress.

Read more

 

Managing Stress in Self and Others

 

Overview:

When people feel under threat for any reason they react as primitive man would have done - the brain tells the body to prepare for a ‘fight’ or for ‘flight’. Hans Selye first used the term “stress” in the biological sense, half a century ago following his work with laboratory animals. He discovered that when faced with unpleasant stimuli, animals began to show damage in tissues and organs. From this work, links have been drawn with a similar process happening in humans. Prolonged periods of stress can lead to anxiety and depression. Taking time to understand what your stressors are and the impact overstress can have on you and your key staff is critical.

Overstress usually adversely affects a person’s behaviour and thus is likely to affect the quality of their relationships. This will impact on the quality of teamwork they show and their performance at work. If relationships with family are affected due to overstress, this in turn affects the energy and creativity that the person normally has available for work. Thus learning how to stay within your optimum stress will usually determine the consistency of your behaviour and your creativity and determines if you are an ordinary leader or an exceptional leader.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. The workshop is interactive with detailed information and hand-outs for all participants.

Outcomes:

  • To define biologically what stress is.
  • To enable you to assess where you presently sit on the stress curve.  
  • To help you begin to identify your stressors.
  • To outline all the options that you have to manage stress, using a powerful model – The Cycle of Stress and Distress.
  • To encourage you to examine beliefs that you hold. Beliefs drive behaviours and thus changing beliefs can lead to changes in behaviour which can ultimately reduce stress levels.

This workshop is also suitable for a half day retreat.

Building a High Performance Team

This interactive workshop explore the core skills, knowledge and personal awareness that all team members need to achieve exceptional performance.

Read more

 

Building a High Performance Team: Teamwork and Team Building

 

Overview:

People learn the most in life through modelling. This means that the behaviours that the senior team model will become the behaviours that other teams in the organisation aspire to – or find acceptable. This workshop gives you the opportunity to reflect on the building blocks of high performance teams and measure where your senior tem stands in relation to each block.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion and also interactive work on effective team work. The workshop is interactive with detailed information and hand-outs for all participants.

Outcomes:

  • To explore the core skills, knowledge and personal awareness that all team members need, to achieve exceptional performance.  
  • To highlight the building blocks that must be in place for a team to become a high performance team.  
  • To offer a simple methodology that can be used with any team, to measure the strengths and shortfalls of the team against these blocks.
  • To enable you to reflect on the senior team (or the company as a whole) and assess which blocks are strong and which blocks need to be strengthened.
  • To summarise what underpins the building block of “Appropriate Leadership”.

This workshop is also suitable for a half day retreat.

Emotionally Intelligent Leadership

This interactive workshop outlines the key realms of Emotional Intelligence as well as giving participants the ability to translate into practical, achievable behaviours.

Read more

Emotionally Intelligent Leadership

Overview:

“I will pay more for the ability to deal well with people than any other skill under the sun.” ~ J D Rockefeller

Perhaps because academic qualifications and career experience are seen as tangible, to date they have been used as indicators of a person’s potential for success. Current research clearly shows however that emotional intelligence (EQ) is a significantly more accurate predictor of success than IQ. This is because it reflects how a person applies awareness to their immediate situation. The development of the key EI realms is therefore a very effective way of enabling senior managers to achieve organisational targets. It also helps them to build a team culture that ensures that their impact continues even after they leave an organisation.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. The workshop is interactive with detailed information and hand-outs for all participants.

Outcomes:

  • To outline the key realms of Emotional Intelligence.
  • To explore Goleman’s Research on Leadership Styles and from this clarify what Emotionally Intelligent Leadership is.  
  • To understand key behaviours and the personal knowledge required to ensure that you operate effectively within key realms. (We will focus on as many of the realms as is practical in the time available).
  • To be able to translate into practical, achievable behaviours the learning, so you are confident you are demonstrating a high level of emotional intelligence.

This workshop is also suitable for a half day retreat.

Coaching Skills for Leaders

This training session involves a combination of formal input/presentation along with small group work and discussion. There is the opportunity for triad co-coaching practise and feedback.

Read more

Coaching Skills for Leaders

Overview:

An excellent leader is flexible. They have the ability to span the whole range of leadership styles. They can act quickly when necessary and are prepared to be directive if a real crisis necessitates this. On balance however they understand the importance of developing staff and thus are comfortable taking on a coaching role.

Coaching helps you to support those who report to you. You do this without imposing on them your own solution to any problem they face. You are instead working alongside them to find an answer that takes account of their knowledge of the situation and their personality and strengths. A spin off of the process is that you are likely to increase the amount of information becoming available to you. This is likely to improve your own success as a problem-solver within the organisation.

PLEASE NOTE: In a group situation this Coaching Skills workshop in run over two sessions, ideally with a 3-6 month gap between sessions. Please speak to the Vistage Speaker Team for more information. 

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. There is the opportunity for triad co-coaching practise and feedback. The workshop is interactive and offers detailed handouts to supplement copies of the slides.

Outcomes:

  • Clarified the qualities that must be demonstrated to be an effective coach.
  • Understood key coaching skills - including how to effectively challenge.
  • Reflected on the common mistakes that should be avoided when coaching.
  • Explored two frameworks that give structure to coaching - GROW and CIGAR.
  • Understood why Kolb’s learning cycle is integral to effective coaching.
  • Have practised coaching and received feedback.
  • Helped a member think through / decided what action they will take, on a real issue they face.

This workshop is also suitable for a half day retreat.

Reducing Unhealthy Conflict

This session will help you understand how to decrease your chances of unhealthy conflict arising and enable you to understand how to effectively handle it if it ever does.

Read more

Reducing Unhealthy Conflict

Overview:

A conflict of ideas is healthy. At times however this conflict of ideas can turn into tension and unproductive conflict. If unhealthy conflict arises between attendees of the senior management team, this can have a major impact on the whole company. People learn the most through modeling and thus the behaviours modelled by the senior team will become the unspoken blueprint for acceptable behaviour throughout the company. How senior managers interact with everyone in the company will also have an impact on morale and confidence within the business.

Unhealthy conflict in your personal life will affect the quality of your life and drain your energy. Learning how to prevent unhealthy conflict or how to handle it as effectively as possible if it does arise, can save a great deal of time (and stress) and will improve the efficiency of any leader.

To make the workshop as practical as possible during the session you will be encouraged to reflect on two relationships (one at work and one in your personal life) that are not as positive as they could be. The workshop will enable you to become clearer about what you have control over, that could lead to an improvement in these two relationships.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. The workshop is interactive and offers detailed handouts to supplement copies of the slides.

To make the workshop as practical as possible during the session you will be encouraged to; reflect on two relationships (ideally one at work and one in your personal life) that from your perspective are not as positive as they could be. The workshop will enable you to become clearer about what you have control over, that could lead to an improvement in these two relationships.

Outcomes:

  • Understand the key skills, knowledge and personal awareness that enable you to reduce the chances of unhealthy conflict arising.
  • Explore the issue of consistent assertiveness (mild aggression is sometimes wrongly seen as assertive behaviour) and assess your own behaviour on the continuum of non-assertion, assertion, aggression.
  • Understand and avoid the dangers of the drama triangle.
  • Consider why criticism is such a sensitive issue and how best to give and receive constructive feedback.

This workshop is also suitable for a half day retreat.

Building Resilience

An effective leader understands the importance of developing their own resilience. They also realise that they have a responsibility to help their direct reports build their own resilience this workshop will help you do this.

Read more

Building Resilience

Overview:

Resilience is the ability to recover strength, spirit and good humour following change, illness or misfortune. It’s the ability to be buoyant even after having faced adversity. Everyone faces periods in their life when the pressures they face are unusually high and this can lead to overstress which affects both mood and behaviour. This often has a spiral effect on how well we deal with difficult situations both at work and in our personal life. Resilience requires a deep understanding of self and others which ensures the growth of strong supportive relationships and reduces the risk of unhealthy conflict arising. An effective leader understands the importance of developing their own resilience. They also realise that they have a responsibility to help their direct reports build their own resilience.

Pre-work:

There will be pre-work for this session. You will be asked to fill in a questionnaire to help you understand your “drivers” and will receive one to one feedback on how your personal drivers are your strengths alongside the ways they could limit flexibility, without awareness.

Objectives:

  • To clarify what influences a person to have high resilience and linked to this how resilience can be increased.
  • To define what stress is and clarify biologically what happens when the stress response is triggered.
  • To enable you to clarify whether you are presently within your stress optimum.
  • To explore a powerful model - the cycle of stress and distress. This model illustrates clearly how you can build resilience.
  • To explore core beliefs you hold that often serve you well but which without awareness, can restrict your flexibility and hence your ultimate resilience.

Approach:

The workshop will be practical, interactive and fun. A training session, which involves a combination of:

  • Formal input / presentation
  • Small group work and discussion

Interactive - with detailed information and hand-outs

Managing Stress in Self and Others

The workshop will define biologically what stress is and outline all the options that you have to manage stress, using a powerful model – The Cycle of Stress and Distress.

Read more

 

Managing Stress in Self and Others

 

Overview:

When people feel under threat for any reason they react as primitive man would have done - the brain tells the body to prepare for a ‘fight’ or for ‘flight’. Hans Selye first used the term “stress” in the biological sense, half a century ago following his work with laboratory animals. He discovered that when faced with unpleasant stimuli, animals began to show damage in tissues and organs. From this work, links have been drawn with a similar process happening in humans. Prolonged periods of stress can lead to anxiety and depression. Taking time to understand what your stressors are and the impact overstress can have on you and your key staff is critical.

Overstress usually adversely affects a person’s behaviour and thus is likely to affect the quality of their relationships. This will impact on the quality of teamwork they show and their performance at work. If relationships with family are affected due to overstress, this in turn affects the energy and creativity that the person normally has available for work. Thus learning how to stay within your optimum stress will usually determine the consistency of your behaviour and your creativity and determines if you are an ordinary leader or an exceptional leader.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. The workshop is interactive with detailed information and hand-outs for all participants.

Outcomes:

  • To define biologically what stress is.
  • To enable you to assess where you presently sit on the stress curve.  
  • To help you begin to identify your stressors.
  • To outline all the options that you have to manage stress, using a powerful model – The Cycle of Stress and Distress.
  • To encourage you to examine beliefs that you hold. Beliefs drive behaviours and thus changing beliefs can lead to changes in behaviour which can ultimately reduce stress levels.

This workshop is also suitable for a half day retreat.

Building a High Performance Team

This interactive workshop explore the core skills, knowledge and personal awareness that all team members need to achieve exceptional performance.

Read more

 

Building a High Performance Team: Teamwork and Team Building

 

Overview:

People learn the most in life through modelling. This means that the behaviours that the senior team model will become the behaviours that other teams in the organisation aspire to – or find acceptable. This workshop gives you the opportunity to reflect on the building blocks of high performance teams and measure where your senior tem stands in relation to each block.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion and also interactive work on effective team work. The workshop is interactive with detailed information and hand-outs for all participants.

Outcomes:

  • To explore the core skills, knowledge and personal awareness that all team members need, to achieve exceptional performance.  
  • To highlight the building blocks that must be in place for a team to become a high performance team.  
  • To offer a simple methodology that can be used with any team, to measure the strengths and shortfalls of the team against these blocks.
  • To enable you to reflect on the senior team (or the company as a whole) and assess which blocks are strong and which blocks need to be strengthened.
  • To summarise what underpins the building block of “Appropriate Leadership”.

This workshop is also suitable for a half day retreat.

Emotionally Intelligent Leadership

This interactive workshop outlines the key realms of Emotional Intelligence as well as giving participants the ability to translate into practical, achievable behaviours.

Read more

Emotionally Intelligent Leadership

Overview:

“I will pay more for the ability to deal well with people than any other skill under the sun.” ~ J D Rockefeller

Perhaps because academic qualifications and career experience are seen as tangible, to date they have been used as indicators of a person’s potential for success. Current research clearly shows however that emotional intelligence (EQ) is a significantly more accurate predictor of success than IQ. This is because it reflects how a person applies awareness to their immediate situation. The development of the key EI realms is therefore a very effective way of enabling senior managers to achieve organisational targets. It also helps them to build a team culture that ensures that their impact continues even after they leave an organisation.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. The workshop is interactive with detailed information and hand-outs for all participants.

Outcomes:

  • To outline the key realms of Emotional Intelligence.
  • To explore Goleman’s Research on Leadership Styles and from this clarify what Emotionally Intelligent Leadership is.  
  • To understand key behaviours and the personal knowledge required to ensure that you operate effectively within key realms. (We will focus on as many of the realms as is practical in the time available).
  • To be able to translate into practical, achievable behaviours the learning, so you are confident you are demonstrating a high level of emotional intelligence.

This workshop is also suitable for a half day retreat.

Emotionally Intelligent Leadership - keynote

In this keynote Lynn highlights the key behaviours and personal knowledge required by leaders who wish to model high levels of emotional intelligence to their colleagues and customers.

Read more

Emotionally Intelligent Leadership

A keynote is a speech or presentation that establishes the main underlying theme of a conference or event, usually to a large audience and lasting approximately 45 minutes. Lynn can adjust her keynote to be as short as 45 minutes or as long as 90 minutes.

Overview:

Emotional intelligence is the capacity for recognising our own feelings and those of others, and for managing emotions in ourselves and in our relationships. Perhaps because academic qualifications and career experience are seen as tangible, to date they have been used as indicators of a person’s potential for success. Current research however clearly shows that emotional intelligence (EQ) is a significantly more accurate predictor of success than IQ, because it reflects how a person applies awareness to their immediate situation. This keynote will focus on the development of key EI realms. Lynn will highlight the key behaviours and the personal knowledge required by all leaders who wish to model high levels of emotional intelligence to their colleagues and to their customers. The keynote is also likely to have a positive spin off to help the development of great family relationships.

Building High Performance Teams - keynote

In this keynote Lynn will share a simple methodology that can be used to ensure there is consensus on the team's strengths and agreement about what still needs to be focussed on.

Read more

 

Building High Performance Teams - keynote

A keynote is a speech or presentation that establishes the main underlying theme of a conference or event, usually to a large audience and lasting approximately 45 minutes. Lynn can adjust her keynote to be as short as 45 minutes or as long as 90 minutes.

 

Overview:

A leader will only be successful if they create a team culture that encourages people to give their best.   Lynn will help those who lead teams, to explore the key building blocks that must be in place for the creation of a high performance team.  She will share a simple methodology that can be used to ensure there is team consensus about the strengths of the team and agreement about what still needs to be focussed on. She will offer insights into related research and share practical examples of the things that she has seen encourage the positive development of teams in her work across Europe, Asia and in the US and Australia.

Leading, Coping, Adapting to Change

This session will help you to understand how you can support team members and how they can support each other when things get tough.

Read more

Overview:

Darwin said that it’s not the strongest that survive, it’s those that are most able to adapt to their changing environment. This still holds true and this session is designed to help you reflect on why change can be worrying for people and outline the knowledge and skills needed to help members of your team feel more equipped to cope with the constant change that many companies face nowadays. Rather than reacting to problems that come up as a change unfolds, successful teams develop the mind-­ set that means they proactively consider the strategies that will help with likely challenges -­ before they happen.

Being smart can produce ideas that help an organisation to take the lead with change. It’s our ability to co-­operate that turns complex ideas into reality though. (Nothing of real value was built by one person without the help of another). This session will therefore help you to understand how you can support team members and how they can support each other when things get tough.

Objectives for the workshop:

  • To consider the impact that change can have, when it’s not a change that people have personally chosen.
  • To pinpoint the consequences of unsuccessfully engaging the “hearts and minds” of a team with any major change initiative deemed necessary.
  • To explore the skills and personal qualities needed to lead people successfully through change.
  • To reflect on how you will personally “walk the talk “as you lead your team through change.

Coaching Skills for Leaders

This training session involves a combination of formal input/presentation along with small group work and discussion. There is the opportunity for triad co-coaching practise and feedback.

Read more

Coaching Skills for Leaders

Overview:

An excellent leader is flexible. They have the ability to span the whole range of leadership styles. They can act quickly when necessary and are prepared to be directive if a real crisis necessitates this. On balance however they understand the importance of developing staff and thus are comfortable taking on a coaching role.

Coaching helps you to support those who report to you. You do this without imposing on them your own solution to any problem they face. You are instead working alongside them to find an answer that takes account of their knowledge of the situation and their personality and strengths. A spin off of the process is that you are likely to increase the amount of information becoming available to you. This is likely to improve your own success as a problem-solver within the organisation.

PLEASE NOTE: In a group situation this Coaching Skills workshop in run over two sessions, ideally with a 3-6 month gap between sessions. Please speak to the Vistage Speaker Team for more information. 

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. There is the opportunity for triad co-coaching practise and feedback. The workshop is interactive and offers detailed handouts to supplement copies of the slides.

Outcomes:

  • Clarified the qualities that must be demonstrated to be an effective coach.
  • Understood key coaching skills - including how to effectively challenge.
  • Reflected on the common mistakes that should be avoided when coaching.
  • Explored two frameworks that give structure to coaching - GROW and CIGAR.
  • Understood why Kolb’s learning cycle is integral to effective coaching.
  • Have practised coaching and received feedback.
  • Helped a member think through / decided what action they will take, on a real issue they face.

This workshop is also suitable for a half day retreat.

Reducing Unhealthy Conflict

This session will help you understand how to decrease your chances of unhealthy conflict arising and enable you to understand how to effectively handle it if it ever does.

Read more

Reducing Unhealthy Conflict

Overview:

A conflict of ideas is healthy. At times however this conflict of ideas can turn into tension and unproductive conflict. If unhealthy conflict arises between attendees of the senior management team, this can have a major impact on the whole company. People learn the most through modeling and thus the behaviours modelled by the senior team will become the unspoken blueprint for acceptable behaviour throughout the company. How senior managers interact with everyone in the company will also have an impact on morale and confidence within the business.

Unhealthy conflict in your personal life will affect the quality of your life and drain your energy. Learning how to prevent unhealthy conflict or how to handle it as effectively as possible if it does arise, can save a great deal of time (and stress) and will improve the efficiency of any leader.

To make the workshop as practical as possible during the session you will be encouraged to reflect on two relationships (one at work and one in your personal life) that are not as positive as they could be. The workshop will enable you to become clearer about what you have control over, that could lead to an improvement in these two relationships.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. The workshop is interactive and offers detailed handouts to supplement copies of the slides.

To make the workshop as practical as possible during the session you will be encouraged to; reflect on two relationships (ideally one at work and one in your personal life) that from your perspective are not as positive as they could be. The workshop will enable you to become clearer about what you have control over, that could lead to an improvement in these two relationships.

Outcomes:

  • Understand the key skills, knowledge and personal awareness that enable you to reduce the chances of unhealthy conflict arising.
  • Explore the issue of consistent assertiveness (mild aggression is sometimes wrongly seen as assertive behaviour) and assess your own behaviour on the continuum of non-assertion, assertion, aggression.
  • Understand and avoid the dangers of the drama triangle.
  • Consider why criticism is such a sensitive issue and how best to give and receive constructive feedback.

This workshop is also suitable for a half day retreat.

Building Resilience

An effective leader understands the importance of developing their own resilience. They also realise that they have a responsibility to help their direct reports build their own resilience this workshop will help you do this.

Read more

Building Resilience

Overview:

Resilience is the ability to recover strength, spirit and good humour following change, illness or misfortune. It’s the ability to be buoyant even after having faced adversity. Everyone faces periods in their life when the pressures they face are unusually high and this can lead to overstress which affects both mood and behaviour. This often has a spiral effect on how well we deal with difficult situations both at work and in our personal life. Resilience requires a deep understanding of self and others which ensures the growth of strong supportive relationships and reduces the risk of unhealthy conflict arising. An effective leader understands the importance of developing their own resilience. They also realise that they have a responsibility to help their direct reports build their own resilience.

Pre-work:

There will be pre-work for this session. You will be asked to fill in a questionnaire to help you understand your “drivers” and will receive one to one feedback on how your personal drivers are your strengths alongside the ways they could limit flexibility, without awareness.

Objectives:

  • To clarify what influences a person to have high resilience and linked to this how resilience can be increased.
  • To define what stress is and clarify biologically what happens when the stress response is triggered.
  • To enable you to clarify whether you are presently within your stress optimum.
  • To explore a powerful model - the cycle of stress and distress. This model illustrates clearly how you can build resilience.
  • To explore core beliefs you hold that often serve you well but which without awareness, can restrict your flexibility and hence your ultimate resilience.

Approach:

The workshop will be practical, interactive and fun. A training session, which involves a combination of:

  • Formal input / presentation
  • Small group work and discussion

Interactive - with detailed information and hand-outs

Coaching Skills (full day retreat only)

This full day retreat includes a debate on the importance of coaching skills for exceptional leadership and will facilitate the sharing of collective knowledge about effective coaching.

Read more

 

Coaching Skills

(full day retreat only)

 

Overview:

An excellent leader is flexible. They have the ability to span the whole range of leadership styles. They can act quickly when necessary and are prepared to be directive if a crisis necessitates this. On balance however they understand the importance of developing staff and thus are comfortable taking on a coaching role.

Coaching enables you to appropriately support those who report to you. You do this without imposing on them, your own solution to a problem. Instead you work alongside them, enabling them to find an answer which takes account of their knowledge of the situation, their personality and their strengths.

Coaching is the leadership style which requires the use of the highest number of emotional intelligence competencies. Given its complexity, it requires more time than is available in a normal resource session. As practise (with feedback) is the key to development of a good coach, the session is highly interactive. It also enables delegates to help each other problem- solve on real issues, faced at work, allowing them to get to know each other better and thus trust each other more.

It is an appropriate session for retreats (5-6 hours) which can also include participants’ partners. A focus on helping people move forwards on certain personal issues can happen, with the groups agreement. Clarity about boundaries is made clear.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. The workshop is interactive with detailed information and hand-outs for all participants.

Outcomes:

  • To debate the importance of coaching skills for exceptional leadership.  
  • To facilitate the sharing of collective knowledge about effective coaching.
  • To understand how the structure of the CIGAR model, supports coaching.
  • To confirm the personal qualities that must be demonstrated by a coach.
  •  To undertake personal awareness work that will enhance these qualities.  
  • To explore coaching skills in depth.
  • To focus on the importance of challenge when coaching.  
  • To provide the opportunity to practise coaching skills and receive feedback.

If new to coaching, this session will help participants to understand how to coach effectively and enable them to plan how to move towards becoming an effective coach. If an experienced coach it will help participants clarify their present strengths as a coach and explore if there are any further ways you could improve their ability to be a highly effective coach.

Managing Stress in Self and Others

The workshop will define biologically what stress is and outline all the options that you have to manage stress, using a powerful model – The Cycle of Stress and Distress.

Read more

 

Managing Stress in Self and Others

 

Overview:

When people feel under threat for any reason they react as primitive man would have done - the brain tells the body to prepare for a ‘fight’ or for ‘flight’. Hans Selye first used the term “stress” in the biological sense, half a century ago following his work with laboratory animals. He discovered that when faced with unpleasant stimuli, animals began to show damage in tissues and organs. From this work, links have been drawn with a similar process happening in humans. Prolonged periods of stress can lead to anxiety and depression. Taking time to understand what your stressors are and the impact overstress can have on you and your key staff is critical.

Overstress usually adversely affects a person’s behaviour and thus is likely to affect the quality of their relationships. This will impact on the quality of teamwork they show and their performance at work. If relationships with family are affected due to overstress, this in turn affects the energy and creativity that the person normally has available for work. Thus learning how to stay within your optimum stress will usually determine the consistency of your behaviour and your creativity and determines if you are an ordinary leader or an exceptional leader.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. The workshop is interactive with detailed information and hand-outs for all participants.

Outcomes:

  • To define biologically what stress is.
  • To enable you to assess where you presently sit on the stress curve.  
  • To help you begin to identify your stressors.
  • To outline all the options that you have to manage stress, using a powerful model – The Cycle of Stress and Distress.
  • To encourage you to examine beliefs that you hold. Beliefs drive behaviours and thus changing beliefs can lead to changes in behaviour which can ultimately reduce stress levels.

This workshop is also suitable for a half day retreat.

Building a High Performance Team

This interactive workshop explore the core skills, knowledge and personal awareness that all team members need to achieve exceptional performance.

Read more

 

Building a High Performance Team: Teamwork and Team Building

 

Overview:

People learn the most in life through modelling. This means that the behaviours that the senior team model will become the behaviours that other teams in the organisation aspire to – or find acceptable. This workshop gives you the opportunity to reflect on the building blocks of high performance teams and measure where your senior tem stands in relation to each block.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion and also interactive work on effective team work. The workshop is interactive with detailed information and hand-outs for all participants.

Outcomes:

  • To explore the core skills, knowledge and personal awareness that all team members need, to achieve exceptional performance.  
  • To highlight the building blocks that must be in place for a team to become a high performance team.  
  • To offer a simple methodology that can be used with any team, to measure the strengths and shortfalls of the team against these blocks.
  • To enable you to reflect on the senior team (or the company as a whole) and assess which blocks are strong and which blocks need to be strengthened.
  • To summarise what underpins the building block of “Appropriate Leadership”.

This workshop is also suitable for a half day retreat.

Emotionally Intelligent Leadership

This interactive workshop outlines the key realms of Emotional Intelligence as well as giving participants the ability to translate into practical, achievable behaviours.

Read more

Emotionally Intelligent Leadership

Overview:

“I will pay more for the ability to deal well with people than any other skill under the sun.” ~ J D Rockefeller

Perhaps because academic qualifications and career experience are seen as tangible, to date they have been used as indicators of a person’s potential for success. Current research clearly shows however that emotional intelligence (EQ) is a significantly more accurate predictor of success than IQ. This is because it reflects how a person applies awareness to their immediate situation. The development of the key EI realms is therefore a very effective way of enabling senior managers to achieve organisational targets. It also helps them to build a team culture that ensures that their impact continues even after they leave an organisation.

Outline:

This training session involves a combination of formal input/presentation along with small group work and discussion. The workshop is interactive with detailed information and hand-outs for all participants.

Outcomes:

  • To outline the key realms of Emotional Intelligence.
  • To explore Goleman’s Research on Leadership Styles and from this clarify what Emotionally Intelligent Leadership is.  
  • To understand key behaviours and the personal knowledge required to ensure that you operate effectively within key realms. (We will focus on as many of the realms as is practical in the time available).
  • To be able to translate into practical, achievable behaviours the learning, so you are confident you are demonstrating a high level of emotional intelligence.

This workshop is also suitable for a half day retreat.