As a provider of apprenticeships and reliant on public funding, John Laing Training (JLT) was vulnerable to shifts in government policy. Its management buyout of 2008 was followed by the introduction of austerity budgeting – a period of intense change for the business. As Managing Director, Lorraine Tomlinson pushed ahead with diversification into new sectors, but this made little difference to the bottom line. “It was the right strategy but it felt like one step forward and two steps back,” says Lorraine. “I wasn’t able to grow the revenue streams of the business as much as I would have liked.”
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