How to Implement Digital

Digitalisation is rapidly becoming almost a hygiene factor in leading organisations. Their leaders have embraced the need and integrated it into every part of their business while staying focused on its value to customers. Yet fewer than one in five digital implementations are succeeding.

The top reasons for such a high failure rate is that leaders fail to change their mindset and their organisation’s culture. They don’t recognise it’s about transforming the whole business model, not applying “digital lipstick.”

In fact, leaders often find themselves overwhelmed with many different moving parts when implementing digital. They ask, “Should we start by adopting cloud or becoming agile or leveraging AI or integrating DevOps or focusing on security or training employees in new skills or becoming data-driven . . . ?”

First, a digital vision is required to ensure leaders are creating alignment across the business and consistency in actions and measures. They are then responsible for creating their “playbook” by (1) identifying how digitalisation affects their customers and (2) deciding what needs to transform internally.

Still, many leaders struggle to understand not only what is required for their organisation but also from themselves. This interactive presentation challenges them to avoid the most common mistakes and guides them toward what works. It presents the Ticking Clock© Model that identifies the three strategic stages and 11 operational steps for any organisation implementing digital, and it sets up a holistic playbook for leaders to follow.

The presentation also shares digitalisation best practices using cases and secrets from around the world while sharing insights from the Digital Implementation Playbook.

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