4 rules for creating a ‘Blue Ocean’ strategy
Twenty years ago, strategy professors Renée Mauborgne and W. Chan Kim introduced a revolutionary concept to the management world. Businesses, they said, could unleash growth by creating “blue oceans” (markets that did not exist) instead of competing in “red oceans” (established, overcrowded markets).
The academics explained in the Harvard Business Review that “as the space [in red oceans] gets more and more crowded, prospects for profits and growth are reduced. Products turn into commodities, and increasing competition turns the water bloody … In blue oceans, demand is created rather than fought over. There is ample opportunity for growth that is both profitable and rapid.”
This approach, coined Blue Ocean Strategy™, continues to hold relevance today. In fact, according to Vistage speaker Andi Simon, a Blue Ocean Strategy is precisely what CEOs need to develop growth-oriented strategic plans in 2024.
I recently sat down with Simon, anthropologist and author of “On the Brink: A Fresh Lens to Take Your Business to New Heights,” to better understand how businesses and business leaders can leverage this approach. Here are her four rules for CEOs.
Rule 1: Act like an anthropologist
To find new markets, CEOs need to act like anthropologists — observing, studying and talking to customers and non-customers in their authentic environments. Simon emphasizes that CEOs should do this work themselves, as opposed to delegating it to an internal team or outsourcing it to a third party.
This exercise aims to identify unmet needs and find non-customers that could become customers in the near term. “Look for non-users who will become fans of yours if you solve their problems in a very innovative way,” Simon explains.
What if you find a problem that falls outside your industry’s scope? That’s a good reason to solve it. “Because if everyone is doing the same thing, the same way … your idea of adding value will always add costs, and you will be competing with others just like you,” says Simon. “The market will not expand, and you will face a very difficult strategic environment in which to grow.”
Rule 2: Use collaboration to problem solve
Once you’ve identified an unmet need, you might think, “I can’t solve that problem.” Replace that statement with the question, “How can I solve that problem?”
Don’t assume you have to develop or deliver a solution on your own. More often, you’ll need partners who can collaborate with you to create value for new customers.
There are multiple ways to structure the collaboration, Simon says. You could develop a solution and then find a partner to build it. You could connect customers to an existing solution and charge them a markup. You could hire a team of experts to help you develop a solution. The list goes on.
Rule 3: Generate demand for your new idea
Coming up with an idea is merely the first step in developing your Blue Ocean Strategy. To turn that idea into a market, you’ll need to generate demand for it. Typically, that’s achieved through branding and marketing.
Simon recalls a family business that ran into this issue. When the founder’s son took over, he told Simon the business had too many products. “I said, ‘The challenge isn’t that your dad made something people asked for. It’s that he didn’t turn them into markets. He thought about people who had a problem to solve, but he didn’t think other people had the same problem. Marketing was never part of his storytelling.’”
Simon cautions that, if you don’t market your idea, you will get stuck in the role of innovator and never reap the monetary rewards of your innovation. “Innovators can do well,” she says. “But most of the time it’s the person who monetizes the innovation that does really well.”
Rule 4: Strive for faster, easier and cheaper
Considering an acquisition as part of your Blue Ocean Strategy? Be careful what you buy.
Simon says it’s usually a mistake to acquire a competitor for the sake of swooping up their customers. “What you really want is to find a company at the starting point of an innovation that’s going to help you,” she explains.
Translation: Look for innovations that can make your new product/service faster, easier and cheaper — and, ideally, appeal to younger customers. Beware of innovations that add complexity, instead of removing complexity, from your product or service.
At the end of the day, creating a Blue Ocean Strategy is about thinking more like a scrappy entrepreneur than like a seasoned CEO. “Be open to new possibilities,” says Simon. “That is what will make your competitor irrelevant.”
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Category : Business Growth & Strategy
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